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Executive Volkswagen - Service Center

North Haven, CT

4.9
463 Reviews
Call Service Center (203) 281-0481

463 Reviews of Executive Volkswagen - Service Center

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June 20, 2025

I get wonderful, personal service from Skip and all the employees at Executive V W. They always treat me as a friend and take fantastic care of my car. I will certainly return to this dealership. More

by queen1957br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Executive Way, transparent pricing, promise to go above and beyond

June 18, 2025

Marlena went out of her way to get me in for service the day I called. It was an urgent situation because I need to drive my car to New Hampshire for a funeral the next day. She made a very stressful situat More

by bonnieg4tlc
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
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Jun 18, 2025 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come! The Executive Way, transparent pricing, promise to go above and beyond

June 18, 2025

This is my fourth Volkswagen from this dealership. The service is always great. The service is excellent, and I'm always pleased. More

by laprincehamden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Executive Way, transparent pricing, promise to go above and beyond

June 18, 2025

Did what the, were supposed to do. Asked before service was initiated and explained. It all was good. More

by r73x
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 18, 2025 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Executive Way, transparent pricing, promise to go above and beyond

June 16, 2025

Professional and friendly staff,they update you every step of the way and the waiting time was reasonable More

by SCARLETATIENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Borque
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June 14, 2025

A great honest fair VW dealership. I have 3 VWs, and they have all been serviced by Executive since the changeover from Montesi. I wholeheartedly recommend them for sales and service. More

by DOUGLAS.SOERENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2025

Marlena was awesome! So professional and friendly, she made me feel like family. She took care of my issue so quickly. I've never gotten out there in the past so quickly! More

by Robertaschwartz
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone
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June 14, 2025

Marlena truly is one of a kind. She deserves all the stars and more a review can give. She went above and beyond to help us. More

by Tams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 12, 2025

Marlena is exceptionally knowledgeable, highly professional with a warm and friendly demeanor.. At a 7:30 AM drop off, a welcoming attitude! More

by MSTJANES151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 12, 2025

I was grateful for the clear explanations about the work done and for the helpful projections for future work on my car. More

by AUGUST_FLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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