Marlena Anzalone
Service Advisor
Executive Volkswagen
444 State Street (Route 5)
North Haven, CT 06473
184 Reviews
Write a Review184 Reviews of Marlena Anzalone
June 16, 2026
I was happy that they were able to resolve the issue with my car. I just wish there was no issues from the beginning my car. I just wish there was no issues from the beginning More
Other Employees Tagged: Jade Gerber , Jeremy
June 13, 2026
The dealership was good. The hard push for the brake fluids at 30,000 miles that was not needed was not appreciated. It cost me a couple of hundred dollars but cost the deale The hard push for the brake fluids at 30,000 miles that was not needed was not appreciated. It cost me a couple of hundred dollars but cost the dealership my future maintenance visits and repairs and any trade in and new purchases I was considering in the fall. More
Other Employees Tagged: Marlena Anzalone
June 06, 2026
We were pleasantly surprised. Very effective communication. From check-in check out everything was handled very professional professionally Very effective communication. From check-in check out everything was handled very professional professionally More
Other Employees Tagged: Marlena Anzalone
June 05, 2026
Quick, efficient, friendly, and courteous. They carefully explained the process to my car and explained what needed to be changed to make to run good again. They carefully explained the process to my car and explained what needed to be changed to make to run good again. More
Other Employees Tagged: Marlena Anzalone
June 05, 2026
My recent service visit was an excellent experience. The staff was professional, Marlena is always courteous, and kept me informed throughout the process. The issue with my vehicle was diagnosed and res The staff was professional, Marlena is always courteous, and kept me informed throughout the process. The issue with my vehicle was diagnosed and resolved promptly. I was very satisfied with the quality of service and the overall experience. More
Other Employees Tagged: Marlena Anzalone
June 04, 2026
I have had 5 consecutive leases with VW. My current2024 Jetta with 20,000 miles was in for oil change I was told it needed rear brakes and rotors. There was a warranty on them that had expir My current2024 Jetta with 20,000 miles was in for oil change I was told it needed rear brakes and rotors. There was a warranty on them that had expired. Had job done @ 800.00 plus. I have never had to replace brakes ever especially at 20;000 miles It's unheard of. Very disappointed My lease on that car is up in 5 months Don't know if I'll renew for another lease with VW. Very disappointed and frustrated More
Other Employees Tagged: Marlena Anzalone

