Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
198 Reviews
4.9

198 Reviews

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198 Reviews of Marlena Anzalone

July 31, 2026

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Employee Rating

Professional , great service department so helpful and kind during an ongoing issue with my vehicle . They purchased my old car and gave me a great price on my new one . The finance gentleman was lovely More

by Lisa
Service Price Transparency
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Recommend Dealer
Yes
Jul 31, 2026

Executive Volkswagen responded

We appreciate your feedback on how our service department managed your Volkswagen Tiguan issue and helped with your trade-in. It’s great to hear Tyler and our sales team made financing and purchasing so smooth. Thanks for choosing us! Make the Right Decision, Make the Executive Decision!

July 29, 2026

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The dealership was professional and polite. Booking the service was easy and turnaround was quick. More

by david.
Recommend Dealer
Yes
Jul 29, 2026

Executive Volkswagen responded

It’s great to know our team provided a smooth booking experience and quick turnaround for your Volkswagen ID.4 service. Marlena is grateful for your kind words about the professionalism and politeness you encountered. We look forward to assisting you again in the future. Make the Right Decision, Make the Executive Decision!

July 18, 2026

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The repair itself was completed (new speaker in door) however when we got into the vehicle, the door immediately wouldn’t open again, so I had to return to the service desk. They fixed the issue right aw More

by CV
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Recommend Dealer
No
Jul 23, 2026

Executive Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 18, 2026

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The staff was friendly and efficient. Handled my issues with out any issues. Very happy More

by Slyder191
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Recommend Dealer
Yes
Jul 18, 2026

Executive Volkswagen responded

It’s great to hear our team provided friendly, efficient service on your Volkswagen Tiguan and handled your concerns smoothly. We’re pleased to know you’re very happy with how things went. Thanks for sharing your experience. Make the Right Decision, Make the Executive Decision!

July 15, 2026

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Maintenance went according to plan. , the technician did a phenomenal job, Skiip was also very helpful in explaining everything to me. More

by michael.petrescu
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Collin Bourque

Jul 15, 2026

Executive Volkswagen responded

It’s great to hear your Volkswagen Passat maintenance went smoothly. We’re glad our technician’s work met your expectations and our team could explain everything clearly. Thanks for choosing us, and we look forward to helping with your next visit. Make the Right Decision, Make the Executive Decision!

July 03, 2026

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The last several times I’ve brought my vehicle in for service, I’ve had the pleasure of working with Marlena Anzalone, and she has been outstanding every time. She’s incredibly friendly, professional, an More

by Brandon@stowepublicadjustment.com
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Recommend Dealer
Yes
Jul 03, 2026

Executive Volkswagen responded

It’s wonderful to hear Marlena made every service visit so welcoming and informative. Her expertise with Volkswagen and genuine kindness truly stand out. Thank you for recognizing her dedication and for trusting us with your Volkswagen. Make the Right Decision, Make the Executive Decision!

July 02, 2026

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Excellent service and kind and professional staff! Very welcoming and helpful. I recommend this dealer to everyone. More

by hernal723
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Recommend Dealer
Yes

Other Employees Tagged: Collin Bourque

Jul 03, 2026

Executive Volkswagen responded

Your recommendation means a lot to us. We’re delighted our staff made you feel welcomed and provided professional, helpful service for your Volkswagen Tiguan. Thank you for sharing your experience. Make the Right Decision, Make the Executive Decision!

July 02, 2026

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I’m glad that the Volkswagen dealer quickly found the problem. Also found that the problem was for my end on the Bluetooth and that I needed a motor mount replaced. I am disappointed in the Volkswagen co More

by GSINCAVAGE
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2026

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

June 27, 2026

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Employee Rating

All desk and service personnel were friendly and informative. Service was prompt and done correctly. More

by JOHNPEG46
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber

Jun 27, 2026

Executive Volkswagen responded

Thank you for noting that our team was friendly and informative. We’re happy the service on your Volkswagen Passat was completed promptly and correctly. We appreciate you trusting us with your Passat. Make the Right Decision, Make the Executive Decision!

June 22, 2026

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Employee Rating

They took good care of me as always. They took me in for an early appointment for a pressing reason. More

by BNJMN.SIMMONS
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Jun 22, 2026

Executive Volkswagen responded

Thank you for trusting us with your Volkswagen Golf. We’re glad we could fit you in early to address your urgent need. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

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