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Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Marlena Anzalone

May 24, 2026

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Employee Rating

Everything went smooth. Great customer service and clean facility. I didn’t have to wait long. More

by gelee1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber

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May 24, 2026

Executive Volkswagen responded

It’s great to hear the service for your Volkswagen Atlas went smoothly and that our team delivered prompt assistance. We’re pleased the facility met your expectations. Thank you for the five-star rating, and we look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 22, 2026

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Employee Rating

Marlena was great. Very nice young lady. Would definitely recommend. They did the 20,000 m/s. Found an additional issue and repaired it. Very pleased. More

by pbmcoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jade Gerber

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May 22, 2026

Executive Volkswagen responded

We’re pleased Marlena provided excellent support for your Volkswagen Atlas 20,000-mile service and took care of the extra repair. Thank you for recommending us, and we look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 16, 2026

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Employee Rating

I drive from Norwalk to north haven for this dealer. They are extremely well run and their service department is absolutely exceptional. I had my GTI to 240k and they’re the only dealership I have ever More

by NDCRAIGJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Collin Bourque

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May 16, 2026

Executive Volkswagen responded

Thank you for making the trip from Norwalk to North Haven. We’re thrilled our service team has earned your trust through all those miles on your Volkswagen. It’s an honor to be the only dealership you rely on for maintenance. Make the Right Decision, Make the Executive Decision!

May 14, 2026

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Employee Rating

Great customer service and support with vehicle issues or purchase. Greet with concern and understanding More

by sayanhp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brouard, David Knapp, Chris Bonilla, Skip Scanlon

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May 14, 2026

Executive Volkswagen responded

It’s wonderful to hear our team provided thoughtful attention and support throughout your purchase and with any vehicle needs. Congratulations on your new Volkswagen Atlas and thank you for sharing your experience. Make the Right Decision, Make the Executive Decision!

May 12, 2026

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Employee Rating

It is always a pleasure to do business at this dealership. I would never bring my vehicle anywhere else! More

by durnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Collin Bourque, Jade Gerber

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May 13, 2026

Executive Volkswagen responded

We’re delighted to be your go-to for service on your Volkswagen Tiguan. Thank you for trusting us again and we look forward to your next visit. Make the Right Decision, Make the Executive Decision!

May 08, 2026

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Employee Rating

Friendly and helpful service. The whole team remains welcoming and very accommodating as I needed a space to work while waiting for service to be completed. More

by WOLFEWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Mary Ann Gallagher, Scott Brouard, Chris Bonilla, Skip Scanlon, Jade Gerber

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May 08, 2026

Executive Volkswagen responded

Thank you for the 5-star rating and for noting our friendly and helpful service. We’re glad the team could provide a workspace while your Volkswagen underwent service. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 05, 2026

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Employee Rating

Great support throughout entire process. Really appreciate the follow up and attention to to detail. More

by jkieran455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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May 05, 2026

Executive Volkswagen responded

Thank you for trusting our team with your Volkswagen ID.4 service. Skip and Marlena will be pleased to hear the follow-up and attention to detail made a difference. We appreciate your feedback and look forward to helping you again. Make the Right Decision, Make the Executive Decision!

May 02, 2026

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Employee Rating

The service was great and it was a very nice touch getting a ride home. More

by Richard7520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon, Collin Bourque

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May 02, 2026

Executive Volkswagen responded

It’s great to know the service on your Volkswagen Tiguan met your expectations and that the ride home option was helpful. Thank you for sharing your experience. We look forward to assisting you again. Make the Right Decision, Make the Executive Decision!

May 01, 2026

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Employee Rating

This visit was smooth and easy and only took 90 minutes for an oil change and snow tire change over. Very pleasant thank you! More

by bettehead45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2026

Executive Volkswagen responded

Thank you for sharing how smoothly your Golf R’s service went. We’re glad the oil change and snow tire swap fit into your day, and Marlena is pleased to have provided a pleasant experience. We appreciate your feedback and look forward to serving you again. Make the Right Decision, Make the Executive Decision!

April 18, 2026

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Employee Rating

Purchased several cars at Executive VW…and will continue to do so in the future. More

by JOHNPMAYO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Bonilla, Skip Scanlon, Dexter John, George Zinycz

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Apr 18, 2026

Executive Volkswagen responded

We’re delighted you’ve turned to us for multiple Volkswagen purchases. Your loyalty motivates us and we look forward to assisting with your next vehicle. Chris and the team appreciate your continued support. Make the Right Decision, Make the Executive Decision!

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