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Executive Volkswagen - Service Center

North Haven, CT

4.9
438 Reviews

438 Reviews of Executive Volkswagen - Service Center

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May 23, 2025

The only thing that I don’t like about executive Volkswagen of North Haven every time I put my vehicle in the shop there I get no service car and I don’t think that’s convenient for any customer to More

by PHILIPBLUMELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

They schedule accurately, have a comfortable place to wait and keep you informed O am not going to write 15 words to please you. I am doing you a favor More

by PATRICIAROSSINJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

I was very pleased with the helpful and professional service. Marlena was friendly and informative. I really liked the little video from the service technician. More

by scolasanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Great place. I feel that my car is well cared for. It is nice to get car back washed and with digital clock fixed. Skip is very professional and goes extra mile a More

by WAMAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Thorough, great communication and friendly Skip was great to work with. He's extremely friendly, has great communication and always provides a thorough overview of what they are doing to the car More

by KATHERINE.J.GORMAN
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Scanlon
January 06, 2025

I have been going to this dealership for many year both for purchasing cars and service I have had good results on both counts More

by LAWALLMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you over the years. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years.

December 31, 2024

A positive experience all around. Waiting area was extremely clean, employees patient and courteous, the explanations were clear and concise. The followup has been great and appreciat More

by FERRARA_JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Jan 02, 2025 -

Executive Volkswagen responded

Thank you, James! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

December 10, 2024

Leased a new Tiguan and it's a lovely car. Had an issue shortly after but they provided a loan and resolved very quickly. Great service and always friendly. More

by backupbob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2024

Such a pleasant and easy experience every time I come! I really appreciate how simple the process always is. The people are always consistently kind :) More

by REBECCA D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Executive Volkswagen responded

Thank you for your business and this review, Rebecca. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2024

Service advisor was helpful with understanding on maintenance of the vehicle When arrived was promptly greeted More

by sayanhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

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