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Executive Volkswagen - Service Center

North Haven, CT

4.9
433 Reviews

433 Reviews of Executive Volkswagen - Service Center

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March 27, 2024

It was a great experience, they figured out what was wrong with my car and it was appreciated! More

by sabine.dhasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Mar 27, 2024 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2024

Every thing was done fast and efficiently, we were informed of every single aspect to make a decision More

by ILEANALICONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Executive Volkswagen responded

Ileana, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2024

Skip is courteous and professional. Explains what is needed and does his best to lay out cost options. More

by jminardi621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2024

I have had issues with this car since I bought it from Carmax in August. Skip has been honest, straightforward, and helpful every time. More

by miccicheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2024

There shouldn’t be a word count. But this was a seamless transition to get my car service and charger port swapped out More

by SHALONDAWILLOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 20, 2024

Skip always greets me by my name! I had some questions about my lease and the sales team was very helpful. More

by SCWHITNEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Mar 21, 2024 -

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

March 20, 2024

Workers are excellent doing their jobs well for the company and Costomers..Keep up the good work More

by WINSOMEWALLACE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Mar 21, 2024 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2024

Marlena was so great to work with, very communicative, friendly, and knowledgable- would 100% return to work with her again! More

by ERINDAVIDOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 19, 2024

Always treat you fair. Great facility. I have my last 4 VW Jetta serviced here. 600k miles More

by AL-HANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Executive Volkswagen responded

Al-Hansen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 14, 2024

Everything went smoothly. All issues were addressed and resolved. Marlena was very helpful and communicated well. More

by wendy.decter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Executive Volkswagen responded

We are very happy to hear that Marlena and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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