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Executive Volkswagen - Service Center

North Haven, CT

4.9
438 Reviews
Call Service Center (203) 281-0481

438 Reviews of Executive Volkswagen - Service Center

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December 08, 2023

Accurate friendly. Service center was clean, video addressed repairs and issues. Great experience. Service advisor explained everything. Very personable More

by BARBARAROCK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2023 -

Executive Volkswagen responded

Thank you for the great review. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2023

I have always had excellent service at Executive VW from the time I purchased my VW there and had it serviced there. More

by BWAG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Dec 05, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

December 05, 2023

Love the new waiting room and the whole floor! The staff is very nice always. More

by neringaus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 05, 2023

II have been in for service too many times. But have always felt I have been treated fairly and honestly. More

by gdadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Executive Volkswagen responded

Thank you for your business and this review. We're happy to hear Skip and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 03, 2023

The staff was very friendly and they have good facilities. they did good job on my vehicle More

by Joelc1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone , Anthony Woods
Report | Print
Dec 04, 2023 -

Executive Volkswagen responded

Joel, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

December 03, 2023

Great service and very nice staff there within my budget. Used my coupon for alignment. More

by MAILJENNIFERYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena Anzalone, Anthony Woods
Report | Print
Dec 04, 2023 -

Executive Volkswagen responded

Jennifer, Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2023

Skip was great. . worked with me having to reschedule a few times and was very responsive and helpful! More

by lindact53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Executive Volkswagen responded

Linda, Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad Skip was able to help, and we hope to see you again!

December 01, 2023

Skip was very helpful and informative. He took the time to make sure I fully understood everything. More

by ADIDASRUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with Skip and our team. We're glad to hear we delivered such a great experience!

November 29, 2023

Great service and always looking out for their customers. I highly recommend this dealership for service. More

by WEIRALISON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Executive Volkswagen responded

Thank you, Alison, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 26, 2023

They were courteous, friendly, and gave me an explanation that was accurate and easy to understand. They gave me updates while I was waiting to let me know when I would be done. Highly recommend this dealers More

by KNOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Report | Print
Nov 27, 2023 -

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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