Executive Volkswagen - Service Center
North Haven, CT
462 Reviews of Executive Volkswagen - Service Center
My experience with the team was professional, courteous and helpful. They made the waiting time very easy. and helpful. They made the waiting time very easy. More
Skip is great ! !Always there. Always explains things perfectly. Facility was very clean. Great job with pulling cars right in. !Always there. Always explains things perfectly. Facility was very clean. Great job with pulling cars right in. More
Always get great service, and they keep me informed of what is going on. Professional and courteous. what is going on. Professional and courteous. More
This is the first time I've used the service department since I bought my 2020 GTI last February. I live in Ridgefield, CT 45-60 minute trip each way, but I wanted to go back to where I purchased it. T since I bought my 2020 GTI last February. I live in Ridgefield, CT 45-60 minute trip each way, but I wanted to go back to where I purchased it. The entire experience, from scheduling through driving away was excellent. Skip was great - listening to and understanding my issues, explaining what could and could not be done, and communicating with me several time throughout my wait for the service to be done. He clearly explained and priced what was and what wasn't necessary. My only comment would be the availability of a loaner car. For someone like me who travels a long way securing a ride would be very helpful. All-in-all a very good experience. The waiting area, the consideration of everyone I interacted with all top notch. More
Easy to schedule. Straightforward. Staff Pleasant and professional. Quick turn around. Thank you for everything Straightforward. Staff Pleasant and professional. Quick turn around. Thank you for everything More
Skip was great. Always pleasant and efficient. I am always satisfied when Skip is in charge of my services. Always pleasant and efficient. I am always satisfied when Skip is in charge of my services. More
Lawner car arrangement would have been nice while I away. Otherwise great service from all. Doing that best and you can tell Otherwise great service from all. Doing that best and you can tell More
Was able to get in with pretty short notice. Service team was helpful and always friendly. Service team was helpful and always friendly. More
Great service department with knowledgeable and friendly techs and employees . The Time was spot on. techs and employees . The Time was spot on. More