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Executive Volkswagen - Service Center

North Haven, CT

4.9
433 Reviews

433 Reviews of Executive Volkswagen - Service Center

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August 30, 2023

I always have a pleasant experience when bringing my car in for maintenance. The staff is always helpful and very friendly. More

by s.mccutchen1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight, Burkett, Holly Sheehan, Anthony Woods
Aug 31, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

August 30, 2023

Remodel of the dealership is great! The service staff are trustworthy, pleasant and helpful. My service experience was good and I will be a return customer. More

by Amy PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena
Aug 30, 2023 -

Executive Volkswagen responded

Amy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2023

The service manager that I worked with was very friendly and great. The gentleman who performed the service on my car was also very thorough and kind. More

by courtney.dolecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa?, Anthony Woods
Aug 31, 2023 -

Executive Volkswagen responded

Thank you, Courtney, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2023

Skip is the best! He is always very upfront and honest about the condition of your vehicle and explains what they can do to help. Bring your VW here! More

by AVERYSTONE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

August 09, 2023

personable staff who are friendly and helpful, haven't had any issues bringing in my new VW, great service! More

by BOWENSTRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Aug 10, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Going to any car dealership for service is always an exercise into the unknown. But Skip and the staff make the process painless. Always professional and honest. Executive is my only choice in caring fo More

by BKTEXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Executive Volkswagen responded

Thank you for your kind review! Quality customer service is always our number one priority, and we're happy to hear that Skip and the team delivered such a great experience. Thank you again for choosing Executive Volkswagen!

August 03, 2023

Skip was professional, clear in his explanations of the problem and the plan to repair. He was helpful throughout and made for a 5 Star customer experience. More

by dchevalierj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

August 02, 2023

They did a nice job fixing my 2001 Volkswagen. The price was a few dollars cheaper than I was quoted. More

by SHIRBYGRAYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

July 29, 2023

I have been a customer at this dealer since 1979. That says it all. Reliable. More

by DNYGREN0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Frosolone
Jul 30, 2023 -

Executive Volkswagen responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

July 28, 2023

Great job as always. I could choose other service options that are closer to me, but I trust Skip & Team to deliver quality service at a fair price. More

by ANDREW.STRUZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Executive Volkswagen responded

Thank you for your very kind review, Andrew. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen.

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