Executive Volkswagen - Service Center
North Haven, CT
459 Reviews of Executive Volkswagen - Service Center
Great and quick service as always. Addressed all issues as best as possible. Great experience overall Addressed all issues as best as possible. Great experience overall More
It took a week to get my car repaired after having it transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another iss transported to the dealership after a road hazard incident. It took five of those days just to get a replacement tire. I then spoke about another issue with my lights and less told I would be notified when the part came in but have never been notified. Additionally, the $1,300.00 headlight motor part I was told I needed is not necessary. The cornerring lights work perfectly. The problem is that the headlights stay on permanently when the switch is in the automatic position. More
I have had consistent quality service at this dealership. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. The people are knowledgeable, responsive and friendly. The new service area and showroom is a pleasant addition. More
I brought my 2019 Jetta into Executive VW for some routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's routine maintenance. This is where I bought this vehicle and also my wife's. They have an outstanding service department. They took care of my car's needs and informed me of upcoming issues that would be resolved when I returned the car. More
I was greeted with respect. Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting se Everything that was going to be done to my car was explained fully to me. The service was done very quickly too! This was my first time getting service at Executive Volkswagen and I was very impressed! More
Thanks Skip! Great service and communication. Got my GTI running again in no time. Also, big improvement in the appearance and design of the new service departmen Great service and communication. Got my GTI running again in no time. Also, big improvement in the appearance and design of the new service department. More
Have brought my VW from California into this dealer several times, and from Bill to Skip, everyone's always taken care of my car with precision and care. As typical with any VW dealer in the US, I have several times, and from Bill to Skip, everyone's always taken care of my car with precision and care. As typical with any VW dealer in the US, I have never had anything pushed or thrown at me, just the standard mileage check ins. 130k miles and still going strong. More
Great service! Skip is always personable. He had my tiguan's oil levels checked right away without an appointment even though they were short handed that day. Skip is always personable. He had my tiguan's oil levels checked right away without an appointment even though they were short handed that day. More
The staff is always very friendly and give us accurate information about what will be done and the cost. information about what will be done and the cost. More