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Executive Volkswagen - Service Center

North Haven, CT

4.9
436 Reviews

436 Reviews of Executive Volkswagen - Service Center

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September 01, 2023

They assessed my car and help me, didn’t even charge me though the fault was with my interpretation. More

by Joe.murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 01, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you, Joe. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

August 31, 2023

Great people, very knowledgeable and friendly atmosphere, just leased a 2023 Tiguan, loving it great suv More

by FRANKGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

August 31, 2023

Great, quick service. Even on short notice. Friendly and helpful staff and management. Best VW dealership on the coast. More

by Ziiiig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Woods
Sep 01, 2023 -

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

August 30, 2023

Remodel of the dealership is great! The service staff are trustworthy, pleasant and helpful. My service experience was good and I will be a return customer. More

by Amy PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlena
Aug 30, 2023 -

Executive Volkswagen responded

Amy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 30, 2023

The service manager that I worked with was very friendly and great. The gentleman who performed the service on my car was also very thorough and kind. More

by courtney.dolecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Jakubisyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisa?, Anthony Woods
Aug 31, 2023 -

Executive Volkswagen responded

Thank you, Courtney, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 30, 2023

I always have a pleasant experience when bringing my car in for maintenance. The staff is always helpful and very friendly. More

by s.mccutchen1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor DuPaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight, Burkett, Holly Sheehan, Anthony Woods
Aug 31, 2023 -

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2023

Skip is the best! He is always very upfront and honest about the condition of your vehicle and explains what they can do to help. Bring your VW here! More

by AVERYSTONE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

August 09, 2023

personable staff who are friendly and helpful, haven't had any issues bringing in my new VW, great service! More

by BOWENSTRACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena Anzalone
Aug 10, 2023 -

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

Going to any car dealership for service is always an exercise into the unknown. But Skip and the staff make the process painless. Always professional and honest. Executive is my only choice in caring fo More

by BKTEXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Executive Volkswagen responded

Thank you for your kind review! Quality customer service is always our number one priority, and we're happy to hear that Skip and the team delivered such a great experience. Thank you again for choosing Executive Volkswagen!

August 03, 2023

Skip was professional, clear in his explanations of the problem and the plan to repair. He was helpful throughout and made for a 5 Star customer experience. More

by dchevalierj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

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