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Expressway Dodge Chrysler Jeep Ram

Evansville, IN

4.9
1,200 Reviews
Our goal is to make your car buying experience the best possible. Expressway Dodge Chrysler Jeep Ram's virtual dealership offers a wide variety of new and used cars, Dodge, Chrysler, Jeep, RAM incentives, service specials, and Dodge, Chrysler, Jeep, RAM parts savings. Conveniently located in Evansville, IN we also serve Owensboro, KY and Henderson, KY. If you're looking to purchase your new dream car, you've come to the right place. At Expressway Dodge Chrysler Jeep Ram we pride ourselves on being the most reliable and trustworthy Dodge, Chrysler, Jeep, RAM dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
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5531 East Indiana St

Evansville, IN

47715

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Showing 1,200 reviews

April 09, 2023

Kyle was Willing to work with the customer and made us feel comfortable with no pressure. More

by Jezell1803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Decorrevont
Apr 10, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for giving us 5 stars! Glad you had a positive experience at our dealership! - Expressway Dodge Chrysler Jeep RAM

March 23, 2023

This dealership is one of the best I’ve been too. The salesmen aren’t pushy and are polite and helpful. Noah Roberts is the salesman I worked with and he was fantastic! He has a lot of knowledge abou More

by Sabrina
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noah Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for giving us 5 stars, Sabrina! Glad you had a positive experience at our dealership! - Expressway Dodge Chrysler Jeep RAM

March 17, 2023

They are great! I buy all my vehicles here. My salesperson was very professional! The finance person was also the best! More

by briand265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Michael Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for taking the time to review, Brian! We appreciate it! - Expressway Dodge Chrysler Jeep Ram

March 14, 2023

Great to work with it was a good experience will definitely work with them again. More

by drblankenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Michael Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for giving us 5 stars! - Expressway Dodge Chrysler Jeep RAM

March 13, 2023

To start off I was lied to about vehicle availability and was pressured into buying a vehicle that was out of my price range. Then they sell me an extended warranty from a company that you can hardly find an More

by anthonyjs1973
Recommend Dealer
No
Employees Worked With
Brad Powell, Daniel Gardner, Chris Schiele
Mar 15, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for your explanation of your vehicle purchase experience with our dealership. As the old saying goes “there are two sides to every story”. So, now we would like to give our explanation of what transpired during your vehicle purchase with us: In reviewing the notes for your deal, it looks like it took about two weeks to finalize the deal on a vehicle that you were interested in. We held for you until the details and financing were worked out-making this vehicle unavailable for sale to anyone else. Sorry that you felt pressured, that is never our intention. We want people to be comfortable with their purchase and repeat business is very important to us. As far as the extended warranty, the name of the company, ExpressGuard, Inc. is on the top and bottom of the agreement you signed and received a copy of with your paperwork. It is a dealer owned warranty company that is administered and underwritten by Protective, one of the largest insurance companies in the world. The brand name ExpressGuard is what it is written under; Protective handles everything and they are well known. Not sure what the parameters of the search were, but we were unable to locate the BBB rating you were referring to. According to the salesperson, he was not made aware of the issue of the fuel until after you inquired on a return policy or trade value towards a different vehicle. When the numbers were worked out on trading, it was not a $7,000 difference, you would have been financing less. When you came in to cancel your warranty, the sales manager came in, shook your hand, introduced himself and tried to clarify the erroneous information in your review and politely asked you to correct or remove it. At that point, you cursed at him and cursed at the finance manager who was facilitating the cancellation and refund for you. Your cancellation was still going to be processed, it was just evident that we weren’t going to be able to satisfy you any further. - Expressway Dodge Chrysler Jeep Ram

Mar 18, 2023 -

anthonyjs1973 responded

And you told two lies in your response sown in the texts from your sales representative. They show us discussing the fuel and the warranty company name. If you’ll lie about one thing you will lie about anything. If you hadn’t have been so butt-hurt by my original review and reached out to me to talk about it things would have been different. But since you decided to ambush me, call me a liar then threaten me things went south pretty fast. I would have been happy with a gas voucher or if your company took some responsibility for what was done. The root cause of our problems goes back to the bad gas. If the car wasn’t running like crap I wouldn’t have wanted to get rid of it.

Mar 18, 2023 -

anthonyjs1973 responded

https://www.google.com/maps/uv?pb=!1s0x886e2b146f6aaaab:0xae41b913b08d31b4!3m1!7e115!5sGoogle+Search!15zQ2dJZ0FRPT0&hl=en&imagekey=!1e10!2sAF1QipOAZkYNZNgVpnfDtawogfFY7BGdrU2k1jka593g&sa=X&ved=2ahUKEwjaz9yoguX9AhW3lIkEHZZzDisQ9fkHKAF6BAgBEEw https://www.google.com/maps/uv?pb=!1s0x886e2b146f6aaaab:0xae41b913b08d31b4!3m1!7e115!5sGoogle+Search!15zQ2dJZ0FRPT0&hl=en&imagekey=!1e10!2sAF1QipMo31TaY5i9diUxyWHMk-_eAyzRErLrlVl83_I-&sa=X&ved=2ahUKEwjaz9yoguX9AhW3lIkEHZZzDisQ9fkHKAB6BAgBEEs

Mar 18, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

You did not inquire about the issue you were having with the fuel (which you stated had been resolved) or the name of the warranty company until after you reached out about returning or trading the vehicle. Your service contract cancellation and refund have been processed. Thank you for your business.

Mar 18, 2023 -

anthonyjs1973 responded

Because you know that you are lying and the texts prove it. At first you stated that you weren’t aware. Lie. The warranty company name you gave was a lie. Stop being petty and try to be professional.

Mar 18, 2023 -

anthonyjs1973 responded

https://www.google.com/maps/uv?pb=!1s0x886e2b146f6aaaab:0xae41b913b08d31b4!3m1!7e115!5sGoogle+Search!15zQ2dJZ0FRPT0&hl=en&imagekey=!1e10!2sAF1QipPt2aQwPD566-J5Q3a7GzjdB-cxG5gz19C5BbUi&sa=X&ved=2ahUKEwjp1dfny-b9AhXLN-wKHdyMAwoQ9fkHKAJ6BAgBEE0 https://www.google.com/maps/uv?pb=!1s0x886e2b146f6aaaab:0xae41b913b08d31b4!3m1!7e115!5sGoogle+Search!15zQ2dJZ0FRPT0&hl=en&imagekey=!1e10!2sAF1QipOmATLfCAYh-KU-gEZnS9u_6L074V9NXgWLYHba&sa=X&ved=2ahUKEwjp1dfny-b9AhXLN-wKHdyMAwoQ9fkHKAN6BAgBEE4

February 20, 2023

Quick and easy no hassle. Worked with me all the way through. Out of state buyer. More

by Mike.bennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Michael Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schiele
Feb 21, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for choosing to do business with us. We are very glad you chose us! - Expressway Dodge Chrysler Jeep RAM

February 18, 2023

Jon Micheal is amazing and so easy to work with. Go see him today for a new Jeep. More

by Jame_104
Recommend Dealer
Yes
Employees Worked With
Jon Michael Matthis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles
Feb 21, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Fantastic! Thank you for the positive feedback in regards to your purchase here! - Expressway Dodge Chrysler Jeep RAM

February 08, 2023

Friendly and personable service. I would recommend the dealership and Mike to people I know. More

by alexgunter24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Feb 08, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Thank you for the review and for the recommendation to others! - Expressway Dodge Chrysler Jeep RAM

February 05, 2023

First time buying a Jeep and the team made me feel at home. Very clean environment. More

by martia0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam 5 stars
Feb 06, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Fantastic! Thank you for the positive feedback in regards to your purchase! Enjoy your new Jeep! - Expressway Dodge Chrysler Jeep Ram

February 02, 2023

he worked so hard to make sure i would leave with a vehicle thank you More

by chasityroberson25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smith
Feb 03, 2023 -

Expressway Dodge Chrysler Jeep Ram responded

Great! Thank you for the positive feedback! We greatly appreciate your business! - Expressway Dodge Chrysler Jeep Ram

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