Fair Oaks Ford

Easy to do business with. Excellent service combined with excellent pricing makes for an easy, enjoyable car buying experience. Craig made the process painless, without the has Excellent service combined with excellent pricing makes for an easy, enjoyable car buying experience. Craig made the process painless, without the hassle that buying a car usually entails. It was a pleasure doing business there, even the second time around. It says a lot about a dealer if you return to buy another vehicle. More

Nice Experience The sales person, Jeremy Bloom was the best car sales person I have ever dealt with. No pressure, no bringing in the manager, just a nice back and for The sales person, Jeremy Bloom was the best car sales person I have ever dealt with. No pressure, no bringing in the manager, just a nice back and forth negotiation. I have already recommended Jeremy and the dealership to a friend. More

New car purchase Good group and all were helpful and knowledgable. They made the experience comfortable and provide fair and open honest help with new purchase as well Good group and all were helpful and knowledgable. They made the experience comfortable and provide fair and open honest help with new purchase as well as trade in. More

Very Pleased. I always have a good experience when I bring my car in for service. The staff is prompt and courteous, and I like that I do not have to make an appoin I always have a good experience when I bring my car in for service. The staff is prompt and courteous, and I like that I do not have to make an appointment to do an oil change, and they were able to take care of a warped rotor and brake pads all at the same time, and while I waited. I am very pleased More

Oil Change The staff was courteous and friendly. Checked over car and made sure everything worked properly. I like how they made me confident in the service th The staff was courteous and friendly. Checked over car and made sure everything worked properly. I like how they made me confident in the service they provided. More

Knowledgable and friendly Friendly and helpful personnel. Very comfortable atmosphere. Everyone was respectful and handled the transaction in a friendly and timely manner. I Friendly and helpful personnel. Very comfortable atmosphere. Everyone was respectful and handled the transaction in a friendly and timely manner. I appreciated the clean showroom and no pressure from the team. More

Worth the drive! I struggled finding the right car within my budget until I started dealing with Craig at Fair Oaks Ford. He went way beyond what I would expect from I struggled finding the right car within my budget until I started dealing with Craig at Fair Oaks Ford. He went way beyond what I would expect from someone in his position, emailing multiple options to us even on his day off. Not only did Craig find the perfect vehicle, he collected it from another location very quickly. The 2016 Ford Escape we bought was a great deal and the very first Ford my wife has owned. She absolutely loves it and tells everyone how great I am for getting her such a great ride, but it was actually Craig that did all the work. Thanks Craig! More

I'd Like to Give Them Six Stars We recently purchased our second car in as many years from Fair Oaks Ford in Naperville. That alone should tell you how pleased we are with their deal We recently purchased our second car in as many years from Fair Oaks Ford in Naperville. That alone should tell you how pleased we are with their dealership. We needed a new car for our teenagers and weren't sure if we should buy used or new. Our salesperson, Craig Holsman, walked us through the steps. His guidance was excellent and we left knowing we had made the right decision for our family. PROS: Clean, comfortable showroom Clean restrooms Excellent customer service FREE FOOD and BEVERAGES! That's always a plus! Superior service department Great follow up CONS: NONE! More

When you're with Fair Oaks Ford, you're with family! My husband and I have gotten 5 vehicles from Fair Oaks in the past 5 years! Everyone at the dealership makes us feel welcome and like part of their f My husband and I have gotten 5 vehicles from Fair Oaks in the past 5 years! Everyone at the dealership makes us feel welcome and like part of their family! We are always greeted with a warm smile and an enthusiastic hello! From Sales to Service, this dealership is top notch! They are extremely knowledgeable and always take great care of us in every aspect of the process! This truly is Naperville's Best Dealership! Thank you John Krajnovich, Jeremy Bloom and John Roncone for all of your help! You all rock! :) More

Excellent Customer Service I was very pleased with the people that I worked with. John has a great sense of humor and Pam was super nice and sweet. John was great and has a gr I was very pleased with the people that I worked with. John has a great sense of humor and Pam was super nice and sweet. John was great and has a great sense of humor as well. Everyone was excellent in going thru all the details and making sure I understood everything and all congratulated me on the new car. I would highly recommend this dealership to anyone. Chris More