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Fair Oaks Ford
Naperville, IL
3,092 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,092 reviews
April 22, 2024
Awesome and helpful staff. They might need more than one finance guy, though. It was a longer wait than I’d like They might need more than one finance guy, though. It was a longer wait than I’d like More
by Quarterbacker60563
Helpful April 18, 2024
My experience at Fair Oaks Ford was pleasant and rewarding. Anthony was very experienced with the Honda he sold me. He was great to work with to get this sale closed. I like the ambience of the deal rewarding. Anthony was very experienced with the Honda he sold me. He was great to work with to get this sale closed. I like the ambience of the dealership. I had a terrible experience at a Jeep dealership selling a Honda. I appreciated the professionalism at Fair Oaks Ford. More
by Stirs
April 11, 2024
The dealership and salesperson Alyssa were awesome. I was greeted the moment I entered the dealership. Everyone were professional and polite. This made my experience an amazing one! I highly recommend I was greeted the moment I entered the dealership. Everyone were professional and polite. This made my experience an amazing one! I highly recommend this dealership to purchase a vehicle from. More
by debbie208
April 09, 2024
Excellent customer service Serafin Castelan & Bob Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. More
by Peg
April 09, 2024
I've been waiting for Frank in service to call me back with date I can have my broken window chip fixed for three months. Seven phone calls since without response. I will not buy from this dealer either. with date I can have my broken window chip fixed for three months. Seven phone calls since without response. I will not buy from this dealer either. Sales poorly delivered. I had to come back twice instead of back and forth pricing. More
by bghcds
Employees Worked With
anthony
March 29, 2024
The staff was friendly and knowledgeable and willing to work with me to get me the vehicle I wanted. work with me to get me the vehicle I wanted. More
by Maverick
Employees Worked With
March 14, 2024
I was very pleased with My purchase of a 2023 Ford escape. My salesman was very accommodating and informative. He got me to the deal I wanted. escape. My salesman was very accommodating and informative. He got me to the deal I wanted. More
by Credell04
Employees Worked With
Nico
March 11, 2024
They were very knowledgeable and attentive to our questions and concerns. I would highly recommend them to friends and family questions and concerns. I would highly recommend them to friends and family More
by btmayer
March 11, 2024
Will did a great job educating us on the bronco trims and options and worked with us to meet our monthly budget on our new bronco. options and worked with us to meet our monthly budget on our new bronco. More
by Corey
