Fair Oaks Ford

Alyssa was great! She was very helpful and made sure I got the price I saw online. The entire staff seemed very friendly and happy to help. The entire process was very She was very helpful and made sure I got the price I saw online. The entire staff seemed very friendly and happy to help. The entire process was very quick and easy. I definitely recommend that you visit Alyssa’s for your next new or used vehicle purchase. More

Found the Mustang I was searching for in short order! I was treated very well by the sales staff! I recommend their service department because it is very clean and staffed with professionals! I was treated very well by the sales staff! I recommend their service department because it is very clean and staffed with professionals! More

We had a great experience at Fair Oaks Ford working with Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions without any pressure, and we really appreciated how fair and honest they were throughout the process. It made what can sometimes be a stressful experience feel smooth and comfortable. Highly recommend asking for Gio and Alex if you’re shopping here! More

Dealership was great. Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier More

Purchased my 3rd vehicle from Anthony (a truck this time! ) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willi ) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willing to work with you. More

This is the third vehicle I have purchased from Fair Oaks Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oa Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oaks Ford and Alyssa Pacella for purchasing your next new or used car. I knew going into the dealership where my price and payment needed to be and they matched it and for that I am grateful. Third time extremely satisfied customer, Damian C of Naperville More

I purchased my 2025 Maverick here and had a great experience. The salesperson was friendly, knowledgeable, and got us through the process quickly. experience. The salesperson was friendly, knowledgeable, and got us through the process quickly. More

All the sales and finance personnel were very helpful and knowledgeable about the vehicles thay are selling. knowledgeable about the vehicles thay are selling. More

the sales man Serafin was a great help in the whole process of buying new 2025 Iwould say to other buyers look him up!!!!! process of buying new 2025 Iwould say to other buyers look him up!!!!! More

Came in inquiring about an incentive advertised on their site regarding a low APR plus $5,000. We were told that it was a mistake and that Ford put that on their site unknowingly and that they could not an site regarding a low APR plus $5,000. We were told that it was a mistake and that Ford put that on their site unknowingly and that they could not and would not honor it. Instead, the finance manager aggressively pushed a sale, discussing money, asking questions regarding finances all out in the open while other customers and employees stood by. When I told him I did not feel comfortable buying from a finance manager who has no idea what is on their site, he told me several times that I was "angry" and "emotional." He continued with his high pressure sales techniques and proceeded to make it sound like the deceit and then willingness to nonchalantly state the incentives listed were a mistake, were not an issue. When I contacted the manager about the treatment we received at the dealership, I received a reply from another employee that was riddled with typos and grammar mistakes that further showed the lack of respect they hold for customers. Had I at least received a serious reply, I may have considered the dealership shared some sort of respect for customers. My suggestion would be to call ahead and confirm validity of any advertised incentive this location posts, to save yourself time and the headache. More