Fair Oaks Ford

Purchase of 2016 Ford F350 I have purchased well over a dozen cars / trucks at Fair Oaks Ford over the years, both for my family and business. Craig Holsman has always been exc I have purchased well over a dozen cars / trucks at Fair Oaks Ford over the years, both for my family and business. Craig Holsman has always been exceptional to work with and followed through with everything promised. He recently personally delivered the purchase of a 2016 Ford F350 truck to my home, which was over and above what was expected. I have done business with Craig Holsman, Ryan Holsman, Serafin Castelan, Jeremy Bloom, Bob Wojtan and John Kranovich over the years. From sales to financing and the service department, the dealership can be trusted and counted on to meet all of my automobile needs. More

Buying a new car can be daunting BUT I had a great experience at Fair Oaks. Craig was great to deal with and everyone I spoke with treated me with respect and support. Craig worked to get I had a great experience at Fair Oaks. Craig was great to deal with and everyone I spoke with treated me with respect and support. Craig worked to get the car I wanted and didn't try to sell me options that didn't matter to me. Thanks! More

Great Sevice! Answered All Questions! I requested a quote online and got a call and email from Craig right away. He was very helpful and went back and forth with me about prices on a few m I requested a quote online and got a call and email from Craig right away. He was very helpful and went back and forth with me about prices on a few models. He was very patient and gave me all the information I needed before walking into the dealer. I went and did a test drive with Jake he gave me a lot of information without any pressure to make a deal that day. I went back the next week and worked with Craig and Jeremy. I knew exactly what to expect and there were no surprises when finalizing the deal. Jeremy was friendly and walked me through the process very seamlessly. They even gave me a tour of the dealership showing places I might need to go in the future (the service desk, waiting room, parts desk). I got to meet each person and got a freebie at each desk (a t-shirt, tire pressure gage, water bottle, cleaning cloth, and bag to put everything in). Everyone I met was helpful and that made my first car buying experience exciting and not overwhelming. I will definitely be buying from them in the future. More

Great Experience! I was looking to trade in my 2006 F-150 and purchase a new 2015 F-150. Craig Holsman responded to my inquiry from their website within 24 hours and be I was looking to trade in my 2006 F-150 and purchase a new 2015 F-150. Craig Holsman responded to my inquiry from their website within 24 hours and began helping me find my new truck immediately. Craig worked diligently to help me find just the right truck based on my needs. Jeremy Bloom partnered with Craig to assist during the buying process and was there to answer my questions and make my experience of purchasing a new vehicle a great one! When making my decisions about additional accessories and options during the sale Robert Wojtan helped guide us and kept my wife and I laughing the whole time. If you are looking for a new car go see Craig, Jeremy, and Robert! More

Love my Mustang! Everyone at Fair Oaks was Great! Started my experience online with Craig and it went great! Everyone there was super helpful and really nice. Finished Everyone at Fair Oaks was Great! Started my experience online with Craig and it went great! Everyone there was super helpful and really nice. Finished the day with Jose, another great guy! Trying to talk my husband into a new car and will bring him to Fair Oaks! More

Great experience, best salesman ever HAD A GREAT EXPERIENCE,MAINLY DUE TO JEREMY BLOOM, HE IS VERY KNOWLEDEGABLE,ALWAYS WILLING TO ANSWER QUESTIONS, HELP WHEN MY CAR IS IN FOR SERVICE, AN HAD A GREAT EXPERIENCE,MAINLY DUE TO JEREMY BLOOM, HE IS VERY KNOWLEDEGABLE,ALWAYS WILLING TO ANSWER QUESTIONS, HELP WHEN MY CAR IS IN FOR SERVICE, AND IS ALWAYS AVAILABLE WHEN I NEED HIM. More

Great Experience We have been looking for another car and was referred to Fair Oaks and was thrilled with the service and attention we received. Pam was wonderful. No We have been looking for another car and was referred to Fair Oaks and was thrilled with the service and attention we received. Pam was wonderful. No games or BS that we had experienced with other dealerships. She was straight forward and worked with us get the car we wanted. We will be back for our next car in the near future. More

OUTSTANDING Customer Service; Customer for 10+ years For over a decade I have been coming to THIS dealership and ONLY this dealership. I moved into the area back in 2005; back then I was bringing in my For over a decade I have been coming to THIS dealership and ONLY this dealership. I moved into the area back in 2005; back then I was bringing in my graduate-school mobile, a 1994 Mercury Topaz(!), in for service. Even over a decade ago, Dave Wargo (service) would take the time explain everything to me (and my dad!) so I could understand the service that was needed on my old car. Once I could afford a new car, in late 2007, I purchased my FIRST new car at this dealership, a 2008 Mercury Mariner. I brought my car into this dealership for all of my maintenance throughout the four years or so I owned the car. Never was I disappointed. In 2012, I leased my first Lincoln (a 2013 MKX) from Jeremy Bloom. I remember back then he took the time to allow me to drive around in both the new Ford Escapes and the Lincoln MKX's to make sure that I was making the right decision (as Mercury was no longer then). Last month, I traded in my old lease for a new one, a 2016 MKX. I made sure that I could make an appointment with Jeremy, since he made my car-buying experience such a good one. Jeremy spent the good part of the day to make sure that I was getting exactly the car that I wanted... NEVER did I feel pressure to buy something that I didn't want to, or spend my money on a package/addition that wasn't needed. I was upfront with him on what I could afford, and he was very clear about the different packages available for the MKX and how each of those additions would impact what I needed to provide up front and my monthly lease payment. I feel the Jeremy was willing to do whatever he could to make sure that I would have the car that would keep me happy... even if it meant locating a car at another dealership. That day I ended up driving my new car off the lot, completely happy with my decision. It's now been a month and a half that I've had the car, and I still remain very satisfied. Since I chose to return to Fair Oaks, I know exactly what to expect: a team of employees working together to help me have the best car-buying and effortless maintenance throughout the lifetime of my lease. In late 2018 I know that I will back to this exact dealership for my next lease. I could not imagine going elsewhere. More

My second car purchase at fair oaks Ford Craig in sales and the rest of the staff at fair oaks Ford are great to work with. This was my second purchase in two years. No surprises or disappoin Craig in sales and the rest of the staff at fair oaks Ford are great to work with. This was my second purchase in two years. No surprises or disappointments. More

Great Service and Sales Department We had a fantastic experience buying our first Ford with Jeremy B! There was no pressure and he was friendly, personable and very knowledgeable. We We had a fantastic experience buying our first Ford with Jeremy B! There was no pressure and he was friendly, personable and very knowledgeable. We have also had excellent service from Joe M. after bringing our car in for routine check ups! We highly recommend this group! More