Fair Oaks Ford

Always get a great deal After experiencing poor customer service from the Ford dealers in the NW suburubs (Chicago), I went to Naperville to service my husband's Escape and p After experiencing poor customer service from the Ford dealers in the NW suburubs (Chicago), I went to Naperville to service my husband's Escape and purchase a new Fusion for myself. We ended up recommending a Focus for my father. So they are our Go-to dealership. We always talk to John Mazurek in service and Jeremy Bloom (super patient btw) in sales. More

Fair Oaks Ford-Lincoln Inc always gets 5 stars! I give Fair Oaks service department 5 stars because they are a first-class organization. From simple oil changes to any other service-related issues, I give Fair Oaks service department 5 stars because they are a first-class organization. From simple oil changes to any other service-related issues, I know it will be handled professionally and without additional visits needed. I trust Fair Oaks and their work! More

Always good service I am always satisfied with the service I receive at Fair Oaks. The customer service is excellent. They make sure I understand what needs to be done. I am always satisfied with the service I receive at Fair Oaks. The customer service is excellent. They make sure I understand what needs to be done. I wish there was a oil change only bay that would take less than an hour. More

2015 Ford Taurus Ford has some great deals on the 2015 models so I shopped a few dealers and was hugely disappointed. I was not going to look anymore but connected wi Ford has some great deals on the 2015 models so I shopped a few dealers and was hugely disappointed. I was not going to look anymore but connected with Craig at Fair Oaks Ford via an internet request. 45 minutes with Craig and I had great numbers and I was able to walk away without any pressure to evaluate the vehicles and prices. Craig located the car I was looking for and I picked it up today. Jeremy did the delivery and John did all the financial paperwork. Both Jeremy and John were awesome to work with. Total time spent was about 4 hours over 3 days. More

Car service Staff was able to explain the car fault after diagnostic evaluation.Service was rendered quickly and it was very satisfactory .Please keep up with the Staff was able to explain the car fault after diagnostic evaluation.Service was rendered quickly and it was very satisfactory .Please keep up with the good work. More

Simply the best My family has been buying cars at Fair Oaks for years, wouldn't consider going any where else. Simply the best dealer for buying and service. My family has been buying cars at Fair Oaks for years, wouldn't consider going any where else. Simply the best dealer for buying and service. More

Great Service This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to This is my second Ford Escape. I bought the last one at Fair Oaks. Love Escapes. The service is GREAT!!! Dave is Great to work with he explained to me and make sure I understand. More

Fair Oaks Ford Excellent Service Department Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their ser Just had another excellent service experience at Fair Oaks Ford-Lincoln on our 2009 Mustang.. Over 23 years we have had 5 cars (receive all their service needs: oil changes, brakes, cooling system, etc. at Fair Oaks. Two of the vehicles are going strong with over 100,000 miles and a third is over 90,000 miles and a fourth was traded in at over 90,000 miles. The consistent excellent personal service from John Mazurek and the entire team as well as the ability to fix it right the first time are the reasons we continue to rely on the Fair Oaks Service Department.for all our needs. More

Awesome price, great staff I was mid process negotiating a 2015 f-150 at x plan pricing when I discovered this dealer. Their comp truck was over $1k lower than x plan pricing. T I was mid process negotiating a 2015 f-150 at x plan pricing when I discovered this dealer. Their comp truck was over $1k lower than x plan pricing. The process was painless and I feel I received a fair deal. I'd definitely shop here again. More

Simple Easy Experience This place knows how to sell vehicles. Ryan was great to work with and was not pushy whatsoever. I would definitely recommend dealing with him for you This place knows how to sell vehicles. Ryan was great to work with and was not pushy whatsoever. I would definitely recommend dealing with him for your next Ford purchase. More