Fair Oaks Ford

Outstanding F-250 Super Duty Service Fair Oaks Ford is a great dealership. They have the best diesel expert in Chicago area if you should need him (Hanson) but the truck runs so well I ha Fair Oaks Ford is a great dealership. They have the best diesel expert in Chicago area if you should need him (Hanson) but the truck runs so well I have hardly ever needed his expertise. Wayne and Carlos make the visit a totally positive experience. Wayne, like me, tows with trucks and takes care of all details. Carlos is friendly gets me in and out with no issue and always looks over the web for Ford discounts that can apply. In addition to scheduled maintenance, Carlos matched the best deal I could find in the Chicago area for new Michelin tires thru Ford. This dealership is my single point of contact for quality work on my F-250 Super Duty Truck. More

Efficient Went through internet and received a quick and good quote. After test drive of Lincoln MKC, spent maybe 1.5 hours signing papers, learning features o Went through internet and received a quick and good quote. After test drive of Lincoln MKC, spent maybe 1.5 hours signing papers, learning features of the MKC and drove off. Excellent car buying experience. More

Chris really worked with me to get the car I wanted! I had narrowed down my search and decided I wanted the Ford Edge. I showed salesman, Chris Policarpio, what a different automaker had offered for my I had narrowed down my search and decided I wanted the Ford Edge. I showed salesman, Chris Policarpio, what a different automaker had offered for my current vehicle and their new car. Chris listened and worked with me to get the features I wanted on the Edge and the dollar figure that was comfortable for me. Their team of experts walked me through the paper process and have been readily available for my questions since I left the showroom. I am happily driving my brand new Ford Edge! More

Jeremy Bloom is the best! My first car buying experience was excellent, smooth and so exciting!! Jeremy Bloom was extremely knowledgeable, professional and understanding when i My first car buying experience was excellent, smooth and so exciting!! Jeremy Bloom was extremely knowledgeable, professional and understanding when it came to my concerns. His expertise displayed how passionate he is about his job and more importantly, the customer. I highly recommend Jeremy & Fair Oaks Ford when pursuing an excellent car buying experience! More

Appreciated the efforts of the dealership to meet our needs. Great location. I'm looking forward to my first service visit. I'm not affiliated with Fair Oaks. This was my first buying experience with this compa Great location. I'm looking forward to my first service visit. I'm not affiliated with Fair Oaks. This was my first buying experience with this company. Any further rating will have to come after my first service appointment. More

Best Dealer Experience! By far the best dealer experience I've ever had. Everyone was extremely knowledgeable and helpful. It literally took no time also. Thanks Fair Oaks! By far the best dealer experience I've ever had. Everyone was extremely knowledgeable and helpful. It literally took no time also. Thanks Fair Oaks! More

In late out early! Dave is my guy there. He checked me in for my "Works" Oil change service and gave me an hour & a half time to wait, when I drove in at around 11am. Dave is my guy there. He checked me in for my "Works" Oil change service and gave me an hour & a half time to wait, when I drove in at around 11am. Not a good time to bring in the car, but he said he'd shoot the moon to get me out ASAP. 45 min. and I was good to go. Always greeted with a nice hello, how are you! Clean SUV out the door! More

Oil chage and rotate tires Family friendly service waiting area is appreciated. Anthony asked me if I wanted car washed before they washed it; I appreciate the thoughtfulness. Family friendly service waiting area is appreciated. Anthony asked me if I wanted car washed before they washed it; I appreciate the thoughtfulness. Cashier in the waiting area was a very polite and thoughtful person as well. More

GOOD EXPERIENCE It was a pleasure working with the Dealership and their salesman Jeremy Bloom. We would highly recommend using them for trade-ins, service and leasin It was a pleasure working with the Dealership and their salesman Jeremy Bloom. We would highly recommend using them for trade-ins, service and leasing new cars. Anita and Bruce Bernardo More

No Pressure- No BS This was my first experience at a Ford dealer in over 30 years. I was driving by and decided to stop in. I was met by Clint Schreiber. I told him I wa This was my first experience at a Ford dealer in over 30 years. I was driving by and decided to stop in. I was met by Clint Schreiber. I told him I was just looking. He told me if I had questions to let him know. He did not hover over me like other dealers I had been to recently. When I had questions Clint answered them without saying "let me ask my manager" like I heard at three other dealers that same day. He had excellent knowledge of the vehicle. When I said I had a car to trade I did not get the low ball or "this is what the market is selling your vehicle for" response. The trade price was fair. I settled on a Ford Escape and began negotiating. It didn't take long and we came to a price I was comfortable with. The Brand Manager, Karl Regalado was quick and efficient with the paper work. The best part, after I told Karl I do not want "extras" or a hard sell on dealer ad-ons I was out in about an hour with my new 2015 Escape. A No-Pressure-No BS experience. I will be back for my next vehicle. More