Fair Oaks Ford

They worked with us we couldnt fine a car and clint did it he found the car for my wife it was great they even added a couple of options we wanted thnx clint it he found the car for my wife it was great they even added a couple of options we wanted thnx clint More

I recently had a great purchase experience at Fair Oaks Ford-Lincoln. Craig Holsman was very helpful - he was even willing to acquire a vehicle from another dealer if the color and options of the Explore Ford-Lincoln. Craig Holsman was very helpful - he was even willing to acquire a vehicle from another dealer if the color and options of the Explorers on the lot did not meet my expectations. He worked around my schedule, even re-scheduling evaluation of my trade-in and test drive at the last moment. One of the dealership’s employees even provided my children a freshly baked cookie during the visit. Jeremy did a fantastic job describing the Explorer's features at delivery. He even helped me register and set up the Ford Sync system. The paperwork process was easy to deal with and handled in a timely manner. The facilities have recently been remodeled, which enhances the customer experience even more. We are new to the area – I think I have found my new Ford-Lincoln dealership. More

Mike Mullahey was great in dealing with us by showing us what we wanted to know and even showing us those things that we didn't know we needed to know. His patience in explaining and showing the new techno what we wanted to know and even showing us those things that we didn't know we needed to know. His patience in explaining and showing the new technology of driving and operating these new Lincolns to very senior people like the wife and I was outstanding. Mike and the other staff we dealt with made us feel very comfortable in the whole process. More

THANKS to the FAIR OAKS salesmen CRAIG HOLSMAN ;ROD FOERTSCH & ROB WOTTAN you made buying a truck a whole new experience . Working with Craig on the internet we picked out color ,options & credit appro FOERTSCH & ROB WOTTAN you made buying a truck a whole new experience . Working with Craig on the internet we picked out color ,options & credit approval but most of all a great price and fair trade in price. Rod took his time with paper work and explained the options on truck .Rob took time on his day off to return my call . That's a great sales team. I WILL RECOMMEND FAIR OAKS to all my friends and family thank you LYNN More

Friendly fast nice gave me a really good deal on car and fair trade on my old car. Offered me drinks and snacks. My dad bought a car too. fair trade on my old car. Offered me drinks and snacks. My dad bought a car too. More

We were looking for a dealer in our vicinity in Chicagoland. Fair Oaks was not the closest but I had great service experience there with my company car. We looked there. Craig and Jeremy were aw Chicagoland. Fair Oaks was not the closest but I had great service experience there with my company car. We looked there. Craig and Jeremy were awesome. Craig sold us the car which he had to get with a trade with a dealer in Wisconsin. Talk about going the extra mile to make the customer happy! We received an excellent price based on an internet pricing service. But we did wind up picking a model with more optional equipment than we originally thought of. We still got a great deal and are very happy with the service related to the sale. Jeremy was outstanding in helping us understand the features of the new vehicle. More

People ask why I always go to Fair Oaks Ford for my vehicles. The reason I keep going back is the friendly people who work there. I am a stickler for good customer service and let me say, Fair Oaks F vehicles. The reason I keep going back is the friendly people who work there. I am a stickler for good customer service and let me say, Fair Oaks Ford is great. The staff is wonderful and it starts at the top with John Krajnovich, general sales manager and culminate with Craig Holsman, Internet manager. Craig has always gone above and beyond when it comes to buying a new vehicle. Craig is always there for the customer, from price negotiation of the trade in, the locating of a new vehicle , to the purchase price of the new vehicle. I will always make sure to recommend Craig and Fair Oaks Ford to my friends and family. More

Let's start with the easy part - these guys are super. While I intended to purchase a vehicle this fall, my visit that day was more of an initial "recon" stop. I started talking with Paul and he super. While I intended to purchase a vehicle this fall, my visit that day was more of an initial "recon" stop. I started talking with Paul and he went about the process determining what my needs and wants were. Although I was expecting to settle on a new car equipped with what matched my needs, we ended up with an "executive" driven vehicle that more than met my expectations for less than what I expected to spend. We ended up closing that day. I couldn't be more thrilled with my Explorer and am very happy with Fair Oaks. To me, one of the best indicators of a dealer is a returning customer. I'll be back. More

I was pleasantly surprised on how helpful and more importantly, how fair this dealer was. I did not feel pressured and know I was getting a fair deal. importantly, how fair this dealer was. I did not feel pressured and know I was getting a fair deal. More

Never thought I would purchase a Ford until I walked into this dealership. The customer service was top notch!!! Such a friendly staff, they welcomed me and my wife with open arms. They even remembered are this dealership. The customer service was top notch!!! Such a friendly staff, they welcomed me and my wife with open arms. They even remembered are nick name when we came back to finalize the paper work (meet the Browns!!) Craig and Jeremy was such a pleasure to work with. We will be purchasing another car in the future and we will definitely come back to this dealership. More