Fair Oaks Ford

We have two cars and my wife drives our '06 Chrysler Pacifica almost exclusively. I recently drove it for the first time in over several months. I couldn't believe how bad of shape it was in. The ste Pacifica almost exclusively. I recently drove it for the first time in over several months. I couldn't believe how bad of shape it was in. The steering was really loose and there was some sort of clunk when I accelerated. The brakes seemed bad too since I had to push in quite a bit on the pedal. It was also leaking some fluid and started to leak quite a bit. It then overheated while my wife was driving it. Since the oil and trans fluid were always fine, it had to be the coolant. I filled it with water just to get it into the dealership. We took it to Fair Oaks Ford since we recently bought a Fusion there and felt very comfortable with them. I only told them about the overheating, but they came back with other issues that needed to be addressed. Engine mounts (the clunking on acceleration), brakes (as I had suspected), and tie-rods (the loose steering), along with a bad water pump (leaking and overheating). After getting the Pacifica back, it was amazing. It drove like new. They correctly diagnosed and fixed all the problems that I had noticed. Very impressed. I would definitely recommend this dealership for service of any vehicle. More

We just bought our 2nd ford from Fair Oaks. We couldn't have been happier with the service we received. They are definitely the best! couldn't have been happier with the service we received. They are definitely the best! More

Craig was great. Gave us the price, trade in, and found the car in a few days and scheduled our delivery. Showed up on time, and gave us the overview of all the options we got on the Explorer. Would go b the car in a few days and scheduled our delivery. Showed up on time, and gave us the overview of all the options we got on the Explorer. Would go back to Craig without a doubt. More

From start-to-finish, everything was amazing at Fair Oaks. Purchased 2014 Fusion Hybrid from Jeremy, who was more than patient with me and answered all of my questions. Robert W finished off the deal Oaks. Purchased 2014 Fusion Hybrid from Jeremy, who was more than patient with me and answered all of my questions. Robert W finished off the deal and did so very quickly, which I really appreciated. A week after I bought the car I went through a carwash at a gas station and left my wipers going accidentally. An entire wiper blade was torn off the driver's side. I took the car to Fair Oaks service and they actually took a replacement off of another Fusion on their lot INSTEAD of making take Ford's warranty replacement wiper, which is not as nice. So, service also went above and beyond for me. Highly, highly recommend Fair Oaks for both sales, and service after the sale. I couldn't be happier. More

I got my 2014 Ford Fusion Hybrid Titanium with Moonroof I got my 2014 Ford Fusion Hybrid Titanium with Moonroof & Navigation from this dealership. Also got good deal on extended warranty. Over all exper I got my 2014 Ford Fusion Hybrid Titanium with Moonroof & Navigation from this dealership. Also got good deal on extended warranty. Over all experience with Craig Holsman, Jeremy Bloom & Fair Oaks was great. Highly recommend this dealership. More

The entire team did a great job. They were all friendly The entire team did a great job. They were all friendly and professional throughout the whole process. They were also straight forward in properly The entire team did a great job. They were all friendly and professional throughout the whole process. They were also straight forward in properly presenting all options and incentives. More

I have purchased two Ford vehicles from Fair Oaks in the last 6 years. I did not consider another product or another dealership. I have had good experiences with their staff. i would buy another vehicle fro last 6 years. I did not consider another product or another dealership. I have had good experiences with their staff. i would buy another vehicle from them without question. More

I bought my silver 2013 Lincoln MKX so easily with Craig. He helped a lot. These guys are so friendly and makes me feel warm. Thank you guys. He helped a lot. These guys are so friendly and makes me feel warm. Thank you guys. More

Clint was fantastic. He is laid back and doesn't cram a sale down your throat. I felt comfortable from the get-go and the staff was very friendly towards my family which included an impatient 3 year old. a sale down your throat. I felt comfortable from the get-go and the staff was very friendly towards my family which included an impatient 3 year old. The dealership itself has nice amenities and has a great selection of vehicles. More

These guys were friendly, courteous, kind, answered all our questions, and helped us get the best possible deal on our new 2014 Ford Explorer. Bobby also let us know that being a Costco Member we would ge our questions, and helped us get the best possible deal on our new 2014 Ford Explorer. Bobby also let us know that being a Costco Member we would get the best deal, and we did. We are very pleased with all that helped and the Ford Explorer we bought. Thanks More