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Fair Oaks Ford

Naperville, IL

4.7
3,187 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,187 reviews

November 16, 2010

Craig was just about as efficient and useful an Auto Salesman as I've every seen, he was able to find the Car I wanted and work out an acceptable deal in a very short amount of time and deliver on his p More

by tbh906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 16, 2010

have purchased there before and received great service (sales,repair). i would recomend this dealership to all. everyone is very helpfull and courteous. i do wish though that the building was larger an More

by pdsabio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
craig holsman, Craig Holsman
November 16, 2010

We bought a Fusion Hybrid from the dealership recently. Overall, we had a VERY pleasant experience dealing with all the folks at the dealership. Everybody did their best to help us. The main salesperson, More

by slaha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 15, 2010

I have purchased two new 2010 Fords this year from Fair Oaks Ford and I have to say the customer service was outstanding! Craig Holsman is a great asset to Fair Oaks Ford. Whenever I decide to purchase a More

by Bornzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 15, 2010

I am a Soldier stationed overseas. I recently had to return home on emergency leave. Prior to me departing for the United States I conducted all of my research for purchasing a new vehicle on line (thro More

by jeffbarrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 15, 2010

The purchase of my new Escape was the easiest car buying experience I have ever had. Craig was easy to work with, very nice, not pushy, and gave me a great deal! Since I bought the car I have been back More

by lzibble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 14, 2010

I interviewed several dealerships in the Chicago area, first by phone and then in person. I found Craig Holsman at Fair Oaks Ford to be forth right, friendly and honest. He exceeded my expectations. This More

by markjoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 14, 2010

Craig was very helpful in providing all the information we needed to make a decision on our new car purchase. We ended up getting the vehicle we wanted at a good price when we didn't think we could afford More

by bobsand13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 14, 2010

Craig is the BEST by far! We have bought numerous vehicles from him and he goes above and beyond to educate you and work with you to get you what you are looking for. Always honest, no BS salesman, More

by DebLaMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
November 14, 2010

Craig made auto buying easier. He was very helpful and did not pressure us in any way. He even found my glasses for me that I left in a test drive. The service department was friendly also. It was a pleas More

by Bobbyruf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
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