
278 Reviews of Serafin Castelan
March 04, 2021
"Upon entering the dealership I was greeted by Serafin..."
- homer5Upon entering the dealership I was greeted by Serafin Castellan. I have to say that he went above and beyond in making this car purchase one of the most enjoyable I have ever had. He is extremely knowledgeable about all Ford products and helped me make the right choice for me and my family. I feel I went in as a customer but left as a friend. I will definitely buy my next car from Fair Oaks and Serafin! Thanks for a great experience!
Read MoreMarch 04, 2021
"I was very nervous about shopping for a new vehicle as I..."
- SammyI was very nervous about shopping for a new vehicle as I have heard about pushy salesmen. I went to Fair Oaks Ford with my guard up until I got to talk to Serafin. He was so wonderful to work with and made my experience a very positive one. I don't think I could buy from anyone else. Thank you Serafin!! 10 stars for you!!
Read MoreJanuary 02, 2021
"Always looking out and taking care of their customers...."
- Tcrafton7608Always looking out and taking care of their customers. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys.
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Other Employees Tagged: Mohammed Alghabban, Jeremy Talley, Sean Farmer, Frank Luciano
December 22, 2020
"Serafin is unbelievably helpful and accommodating. The..."
- Happy and SafeSerafin is unbelievably helpful and accommodating. The best way to describe Serafin to me is a "normal" person. Meaning, he is one of the best salesperson I've ever dealt with because at no point was I spoken down to, or talked into anything I wasn't comfortable with. I always have my guard up when going to get a new or used car, and Serafin was just there to make sure I got what I want. Which I really really appreciated. He shared his thoughts when I asked him to and he spoke very honestly. Needless to say, after him spending the afternoon helping me and being extremely kind and patient, I got EXACTLY what I wanted. Please consider asking for Serafin if you happen to come across his page. I will be coming back to Fair Oaks again and I will be only dealing with Serafin from here on out. My family and I are super and frankly, still in shock from being lucky enough to have Serafin on our side. With his extreme helpfulness and knowledge, there is no way you won't feel happy leaving. Buying a car is a huge huge investment and for most people a scary one. I bought my car days ago and I there is no dealer in the world who would have saved me this amount of money. Serafin, if you are able to read this, I appreciate you. I have to add, the entire staff was kind to me as well. Very nice people!
Read MoreOther Employees Tagged: Ken Gohmann , Bob Wojtan
November 23, 2020
"Serafin was great to work with. We went into the..."
- radiantsoundsSerafin was great to work with. We went into the dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought. Great salesman that went above what he had to do to make us happy.
Read MoreOctober 19, 2020
"Wow! Can't believe this, bought my 3rd Mustang (and an..."
- rohitWow! Can't believe this, bought my 3rd Mustang (and an explorer) from them, Serafin is the man! Ken and Bob awesome as usual. Look no further if you are buying a ford!!
Read MoreOther Employees Tagged: Robert Wojtan, Ken Gohmann
October 17, 2020
"Serafin and John K were great to work with. Great..."
- Brent892Serafin and John K were great to work with. Great friendly service. Nice and easy buying experience. Thank you!! Great selection of cars to pick from and the entire staff was so friendly.
Read MoreOther Employees Tagged: John Krajnovich