Serafin Castelan

good work, good showroom, good stock on premises, good support staff, and good guys to work with. support staff, and good guys to work with. More

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It is always a pleasure to work with Serafin Castelan and sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to Fair Oaks for our cars. More

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Excellent customer service Serafin Castelan & Bob Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. More

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The staff was friendly and knowledgeable and willing to work with me to get me the vehicle I wanted. work with me to get me the vehicle I wanted. More

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They did a great job showing us vehicles. The whole process was pretty painless and I would come again. The whole process was pretty painless and I would come again. More

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I was very satisfied with my experience with Fair Oaks Ford. Sarafin was very easy to work with. Ford. Sarafin was very easy to work with. More

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After looking for trucks at other dealerships, I found Fair Oaks and worked with Serafin. He was great, no nonsense, and I bought my husband the exact truck I wanted to gift him for Christmas. Fair Oaks and worked with Serafin. He was great, no nonsense, and I bought my husband the exact truck I wanted to gift him for Christmas. More

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Outstanding in help with selection and knowledge of there inventory willing to work me in details and finance very friendly staff was very honest inventory willing to work me in details and finance very friendly staff was very honest More

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Good dealership but needs to improve on documentation I feel it took to long waiting for paperwork feel it took to long waiting for paperwork More

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Serafin was great. He was patient, while encouraging. He listened and was able to work with finance to get the deal I needed for the car I wanted - Ford Explorer. Ev He was patient, while encouraging. He listened and was able to work with finance to get the deal I needed for the car I wanted - Ford Explorer. Everyone inside the sales center were friendly and social. Overall great experience for the last day of the month that fell on a Saturday! Thank you Serafin!! More

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