Fair Oaks Ford - Service Center

Friendly and reliable service at Fair Oaks This is my second Ford. I have bought them both from Fair Oaks, and had them serviced by Fair Oaks as well. The guys remember me and take care of my This is my second Ford. I have bought them both from Fair Oaks, and had them serviced by Fair Oaks as well. The guys remember me and take care of my vehicle in a timely fashion. They help me keep up with service. Its great. I'm happy to write this review. More

Over 25 years of dealing with this Ford Service Center I have had several Ford vehicles bought and maintained thru Fair Oaks Ford of Naperville, for my family. I have always had reliable, quick, response I have had several Ford vehicles bought and maintained thru Fair Oaks Ford of Naperville, for my family. I have always had reliable, quick, response and professional care. I wouldn't keep going there if I didn't believe in there overall service. More

Above expectations Brought our 2010 Fusion hybrid in for 80k maintenance. Nice facility, pleasant service techs, quick turnaround on the service and inexpensive. Above Brought our 2010 Fusion hybrid in for 80k maintenance. Nice facility, pleasant service techs, quick turnaround on the service and inexpensive. Above expectations, will return for sure. More

Awesome Service First time at this dealer for service. The way I was treat like I have been coming here for years. I will definitely be coming back. First time at this dealer for service. The way I was treat like I have been coming here for years. I will definitely be coming back. More

GREAT SERVICE The service is great and I don't have to wait long time for my car, with appointment. and if something don't like me they fixed to better. The service is great and I don't have to wait long time for my car, with appointment. and if something don't like me they fixed to better. More

45,000 mile service I have been happy with this dealership since we bought our car here. There is a dealer in my own town, but I prefer to drive the 30 minutes because o I have been happy with this dealership since we bought our car here. There is a dealer in my own town, but I prefer to drive the 30 minutes because of the great people and service here. More

Regular Upkeep I received a detailed report of when I will be needing new tires, brake pads, etc. They changed the oil, checked all fluids, washed my car and didn't I received a detailed report of when I will be needing new tires, brake pads, etc. They changed the oil, checked all fluids, washed my car and didn't try to sell me anything - they just wrote down what will be needed eventually. Beautilful~ More

Service Brought my car in for oil change, needed filters replaced. Everything was explained great. Very nice and professional. I would Highly recommend th Brought my car in for oil change, needed filters replaced. Everything was explained great. Very nice and professional. I would Highly recommend this dealership to anyone. More

I had some extensive suspension modifications to make to a new '14 Raptor. Popular opinion is that you bring your vehicle to a specialty shop for these types of modifications; however, I had the opportunit a new '14 Raptor. Popular opinion is that you bring your vehicle to a specialty shop for these types of modifications; however, I had the opportunity to talk with Joe (assistant Service Manager) and with their "SVT technician," Mark. After doing so, I felt confident that they had the skills and experience to perform the work with the high level of quality that I was looking for. I was not disappointed. Mark did a fantastic job, even confirming a couple special things with an engineer at the suspension kit company. They provided me timely updates and completed the work on the estimated timeline and for the estimated price. On these types of projects, you learn more about a company when something doesn't go to plan...and this was the case when it came down to the final step of performing the alignment. Although their alignment rack was supposed to be able to handle the raptor, it was throwing faults and was ultimately unable to align the castor. Joe and Mark went out of their way to identify shops that could handle it and offered me different options for finishing up the work - bringing it to them myself, or they could. I couldn't be happier with the truck and the work they performed. More

Great Service Center. I originally went in for repairs for a rattling noise. Although it took the manufactured time to deliver the part, the service department was very helpful throughout the experience. for a rattling noise. Although it took the manufactured time to deliver the part, the service department was very helpful throughout the experience. More