Fairfield VW Ford of Montoursville

I was satisfied with the service provided. I was extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stai extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stains on the side table in the customer waiting area, that lead me to a conclusion of no disinfection between customers. Businesses have the responsibility to protect the public during a pandemic. You should be grateful to be open for business and follow CDC guidelines. By allowing employees to disregard guidelines, you invite customers to do Dane. I choose to wear a mask, but allowing some to forgo a mask, you put me at risk, very disappointed. More

Chris Caldwell is an excellent salesperson; he was friendly and knowledgeable. The employees we met with, wore masks throughout the time we were there which I appreciated. Overall, even in these dif friendly and knowledgeable. The employees we met with, wore masks throughout the time we were there which I appreciated. Overall, even in these difficult times, it was a good experience! More

Always great service. I wouldn’t take my Jeep anywhere else for service or maintenance. Always friendly, approachable, and knowledgeable. I leave a satisfied customer every visit. else for service or maintenance. Always friendly, approachable, and knowledgeable. I leave a satisfied customer every visit. More

Good service even with a major issue they were quick to fix the problem they caused. Issue was repaired with little hardship on my part. fix the problem they caused. Issue was repaired with little hardship on my part. More

Fair, honest, quick. They respected my time and dealt fairly with me. And thanks for mailing back the garage door opener! Highly recommend! From NY fairly with me. And thanks for mailing back the garage door opener! Highly recommend! From NY More

Signage required customers to enter only with masks, although NONE of the in employees in the service AND sales departments wore masks ! Car not washed. although NONE of the in employees in the service AND sales departments wore masks ! Car not washed. More

Maintenance service and Recall update explained and performed without a glitch or hassle. Once again I left the lot a happy customer. Thanks so much! performed without a glitch or hassle. Once again I left the lot a happy customer. Thanks so much! More

excellent service as always, fast turn around even though they had to get the part in. Easy to make an appointment and the communication from the service manager excellent. they had to get the part in. Easy to make an appointment and the communication from the service manager excellent. More

Everyone was very friendly and helpful. Purchased used vehicle. not happy with the cleaning and my tires are different front to back and the tread gauges different left to right in the back vehicle. not happy with the cleaning and my tires are different front to back and the tread gauges different left to right in the back More

We were disappointed that an oil change, periodic service, tire rotation, and PA inspection took more than two hours. People in the waiting room did not wear masks. service, tire rotation, and PA inspection took more than two hours. People in the waiting room did not wear masks. More