
Fairfield VW Ford of Montoursville
Montoursville, PA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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awesome team I bought my first Ford in 2011 and had it serviced here ever since, It's the after sale service that means alot to me. And Chuck made my latest purch I bought my first Ford in 2011 and had it serviced here ever since, It's the after sale service that means alot to me. And Chuck made my latest purchase so easy. Thanks Chuck! More
Customer service was excellent and the sales team was great The sales team at Fairfield VW Ford was great and made the process easy. I recommend them to anyone that is looking to buy a car The sales team at Fairfield VW Ford was great and made the process easy. I recommend them to anyone that is looking to buy a car More
Nick is the best! Thank you Nick Camburn for the best car experience yet! He was not pushy or over the top in how he helped me get exactly what I was looking for. I w Thank you Nick Camburn for the best car experience yet! He was not pushy or over the top in how he helped me get exactly what I was looking for. I would recommend him to friends and family for sure! More
Customer care is an afterthought We had a VW Golf in for inspection and 20K service. As far as that work goes I expect it was done well. The problem came later. The car needed at l We had a VW Golf in for inspection and 20K service. As far as that work goes I expect it was done well. The problem came later. The car needed at least one new tire, and the others were close to needing replacement. We have used a local tire shop for more than 20 years and wanted to get the tires there. No problem, get the tires and bring the car back for the new sticker. Got the tires yesterday. Today I had to go a plumbing shop in Montoursville to get some items. Great, I go right by Fairfield, and my wife wanted to do some shopping. So off we went, getting to Fairfield just before noon. Unfortunately apparently everyone was at lunch and no one could put on a new sticker. Come back after 1:30 was the best that could be done. It's no wonder that we prefer independent shops. We drive VWs because of the service that we got from Bob Moyer at Becker VW, starting back in 1976. That service, customer absolutely first, has never been repeated at any other dealer since then. Last year I had the same tire issue with the truck. This was with the independent shop we had dealt with for years (he is retiring which is why we tried a dealer again). I got the tires and then went back to the shop. He stopped what he was doing and came out to put on the new sticker. Simple and quick. Now one of us will have to make the trip to Fairfield again. Time to start talking to friends to find out what shop we might want to use. More
Very accomodating Upheld the Fairfield promise for my Honda. Would consider a Ford for next vehicle based on their commitment. Also, nice lounge for waiting for vehicle Upheld the Fairfield promise for my Honda. Would consider a Ford for next vehicle based on their commitment. Also, nice lounge for waiting for vehicle. More
Customer centric I have chosen to give fair field ford an excellent rating because i have found that they have a great staff who are friendly and willing to communicat I have chosen to give fair field ford an excellent rating because i have found that they have a great staff who are friendly and willing to communicate with their customers. More
inspection I love working with Steve Mitchell. He's the best. He has always been able to find what i am looking for. I was in for inspection and check the heater I love working with Steve Mitchell. He's the best. He has always been able to find what i am looking for. I was in for inspection and check the heater yesterday. Inspection was wonderful.. none of us know what is up with the heater but they were quite helpful with regard to the situation. More
Great experience. Had a great experience. Dealer was able to beat another VW dealer to keep my business local. Tanya was great helping me negotiate. I knew where I want Had a great experience. Dealer was able to beat another VW dealer to keep my business local. Tanya was great helping me negotiate. I knew where I wanted to be price range and she helped get me to that number. More
Great people, bad lot! I had a great time at this Ford dealer, and even drove 4 hours to pick up my 2016 F150. Charles was great as sales, and Jasmine was the absolute best I had a great time at this Ford dealer, and even drove 4 hours to pick up my 2016 F150. Charles was great as sales, and Jasmine was the absolute best internet sales person I have ever talked to when looking for a vehicle. It was raining and cold when we picked up the truck. Once home the following day, I saw the truck in a better light. There is a light red..almost stain, all over the light grey paint. The only thing I can remove it with is a compound. I have hours of work ahead of me to paint correct this truck. I have contacted this dealer and have heard nothing back. Thinking back, when pulling in the lot there was a rock quarry next door to the dealership that had left a red mud stain all over the roads. This is what I believe stained the trucks paint! I would never, ever buy another vehicle, or even think of looking at one at this dealership. They need detailers who know of this problem and know how to fix it! More
No pressure sales Great personal service without being pressured or “talked into” buying something I didn’t want. Chuck Wood found what I was looking for and worked wit Great personal service without being pressured or “talked into” buying something I didn’t want. Chuck Wood found what I was looking for and worked with me to make the sale easy. I would come back again and recommend him to friends. More