Fairfield VW Ford of Montoursville - Service Center

Also a pleasure dealing with the staff at Fairfield. Fast, efficient, and pleasant. Never have to worry if the job was job right. Will continue to service my Hyundai at Fairfield! Fast, efficient, and pleasant. Never have to worry if the job was job right. Will continue to service my Hyundai at Fairfield! More

When I brought my Explorer in for the annual inspection, I had a question about my seatbelt. The young man at the front service desk (Jordan) went out of his way to help me. I had a question about my seatbelt. The young man at the front service desk (Jordan) went out of his way to help me. More

I called twice to schedule an oil change. Two days apart. Both times nobody answered and it went to an answering machine. No one ever called back. I went in person. They fit me in right away and d apart. Both times nobody answered and it went to an answering machine. No one ever called back. I went in person. They fit me in right away and did the work. Thank you. More

I was satisfied with the service provided. I was extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stai extremely unhappy with measures taken to prevent the spread of infectious disease. No one was wearing masks, not one person. There were coffee stains on the side table in the customer waiting area, that lead me to a conclusion of no disinfection between customers. Businesses have the responsibility to protect the public during a pandemic. You should be grateful to be open for business and follow CDC guidelines. By allowing employees to disregard guidelines, you invite customers to do Dane. I choose to wear a mask, but allowing some to forgo a mask, you put me at risk, very disappointed. More

Always great service. I wouldn’t take my Jeep anywhere else for service or maintenance. Always friendly, approachable, and knowledgeable. I leave a satisfied customer every visit. else for service or maintenance. Always friendly, approachable, and knowledgeable. I leave a satisfied customer every visit. More

Signage required customers to enter only with masks, although NONE of the in employees in the service AND sales departments wore masks ! Car not washed. although NONE of the in employees in the service AND sales departments wore masks ! Car not washed. More

Good service even with a major issue they were quick to fix the problem they caused. Issue was repaired with little hardship on my part. fix the problem they caused. Issue was repaired with little hardship on my part. More

Maintenance service and Recall update explained and performed without a glitch or hassle. Once again I left the lot a happy customer. Thanks so much! performed without a glitch or hassle. Once again I left the lot a happy customer. Thanks so much! More

excellent service as always, fast turn around even though they had to get the part in. Easy to make an appointment and the communication from the service manager excellent. they had to get the part in. Easy to make an appointment and the communication from the service manager excellent. More

We were disappointed that an oil change, periodic service, tire rotation, and PA inspection took more than two hours. People in the waiting room did not wear masks. service, tire rotation, and PA inspection took more than two hours. People in the waiting room did not wear masks. More