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Fairly Reliable Bob's
Boise, ID
24 Reviews
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Showing 24 reviews
December 30, 2013
My son & I would definitely recommend this dealership to our friends & family. Mark Surles was a pleasure to work with & Randy was helpful & friendly while he efficiently processed our auto loan with a to our friends & family. Mark Surles was a pleasure to work with & Randy was helpful & friendly while he efficiently processed our auto loan with a great rate of interest. We were greatly impressed with the service we got & effort put into accommodating our wishes. Prices were very fair with no haggling over our trade-in. My son lives in the Boise area and looks forward to future business transactions with "Fairly Reliable Bob's" dealership & auto service shop! More
by karltopping
Employees Worked With
Mark Surles, Sales & Randy, Financing
Helpful July 13, 2013
I gave Fairly Reliable Bob's a great rating because they deserved it. From the first time I contacted them on the phone to actually meeting them in person was an enjoyable experience. Mike Johnson wa they deserved it. From the first time I contacted them on the phone to actually meeting them in person was an enjoyable experience. Mike Johnson was my salesperson and after talking with him on the phone he had gained my trust and loyalty. I had been searching for almost a year for a car and had talked with many sales personnel, but Mike or "Big Dog" as they call him on the sales lot was genuine, caring and listened to my needs. The day I purchased a car it was almost closing time, but Mike went out of his way to pick me up at my house and take me back to the lot so I could look at cars. We selected a car I liked, took a test drive and Mike expedited the paper work for me. Within about two hours I drove off the lot with a beautiful, used car. Oh, and Bob himself came out and shook my hand, such a down to earth earnest person, and truly wants the best for his customers. I WILL definitely go back there if I need another car, or if one of my family members needs a car. And I will for sure take advantage of their service department. Thank you Fairly Reliable Bob's for selling a car to an old lady that I can depend on and a company I know will continue to help me long after the sale. More
by garner1
Employees Worked With
Mike Johnson
June 23, 2013
Hi my name is Roy. I have purchased about 10 cars or Hi my name is Roy. I have purchased about 10 cars or trucks from Fairly reliable Bobs all being a very good deal and most have been from Johnny, fir Hi my name is Roy. I have purchased about 10 cars or trucks from Fairly reliable Bobs all being a very good deal and most have been from Johnny, first meet him in 91 and he has took very care of myself my wife and one of my daughters, He is great at his job takes lots of pride in making sure every customer is very happy. Also stacy is the very best shop manager I have every seen she knows what she is talking about wheb it comes to cars. Thanks to all More
by Rholt4468
Employees Worked With
Stacey Pechin, Johnny Russell
January 12, 2012
It is truly a pleasure working with Fairly Reliable Bobs, and particularly with Johnny Russel. If you are seeking a new vehicle, you can't go wrong working with him. and particularly with Johnny Russel. If you are seeking a new vehicle, you can't go wrong working with him. More
by bjmcneelod
Employees Worked With
Johnny Russel, Johnny Russell
December 21, 2011
I let Johnny know the type of vehicle we were looking for one morning. By later that morning, he had a vehicle for me to look at. As soon as I saw the vehicle (2005 Tahoe) I knew my wife would love it. We pu one morning. By later that morning, he had a vehicle for me to look at. As soon as I saw the vehicle (2005 Tahoe) I knew my wife would love it. We purchased the vehicle 2 days later. The whole buying process was fantastic. We were never pressed to try to rush the process. Since then, we have had our vehicle in for service/maintenance a few times and that is where they really shined. They gave my wife a loaner car to use when they had to keep the vehicle for about a half a day. We always received the vehicle back clean and service completed properly. I do recommend Fairly's every time any of my friends or family mention the possibility of buying a vehicle. They are simply the best at what they do. Thank you Fairly's. Troy Stone More
by Troy Stone
Employees Worked With
Johnny Russel, Butch Peterson, Butch Petersen, Johnny Russell
August 08, 2011
I purchased three cars from these guys in the last couple of years. Each of the vehicles where in great shape and any issues that I found even two months after I bought the car they fixed it without any prob of years. Each of the vehicles where in great shape and any issues that I found even two months after I bought the car they fixed it without any problems. Their sales staff isn't pushy and will help you find the car that you want. Their pricing is a little wierd because they don't post it. But they will work to make the cars fit your schedule. All in all these guys are great and will treat you right. More
by Nes2020
Employees Worked With
Butch, Butch Petersen
June 13, 2011
I have been buying cars from these guy's for A few years. The before deal, deal and after deal was awesome. I have sent several people in over the years. They have all purchased cars and were very happy and The before deal, deal and after deal was awesome. I have sent several people in over the years. They have all purchased cars and were very happy and they to have become repeat customers. Top notch place to do bussiness with More
by glhale
Employees Worked With
Butch, Bobby, Johnny, Randy, Johnny Russell
June 10, 2011
I have bought many cars from FRB and have had nothing but superb service from them. From loaner cars to sales and usage of pick ups when needed. Butch goes the extra mile to help his customers and is a pleas superb service from them. From loaner cars to sales and usage of pick ups when needed. Butch goes the extra mile to help his customers and is a pleasure to deal with. I highly recommend them. More
by mlshenzi
Employees Worked With
Butch Peterson, Butch Petersen
June 09, 2011
Twice now, Fairly Reliable Bob's has come to my rescue!The first time my car was "broken" and that very day they came and towed it for me at no charge, picked me up, and had me in a new vehicle tha rescue!The first time my car was "broken" and that very day they came and towed it for me at no charge, picked me up, and had me in a new vehicle that night. The second time I was hit by another driver. They not only helped me with my car purchase but took on my insurance company and obtained a better settlement offer for me. Both times the vehicles have been in excellent condition, the prices fair and comparable to others in the area. I've checked both Edmund's and Blue Book and Fairly Reliable Bob's prices fit right into both companies suggested used car values. I found ALL employees that helped me to be courteous, friendly and honest. However, Butch went over and beyond the normal limits in order to get me a beautiful car that I love and a workable price that I can afford. I will never,ever go to any other dealership. Fairly Reliable Bob's has earned my trust and my loyalty. Thank you all for looking out for me and making what could of been miserable experiences easy, rewarding, and simply wonderful! More
by chosmer
Employees Worked With
Butch, , Butch Petersen
February 23, 2011
No surprise...every review I typed up for this place mysteriously disappeared. It's one thing to be dishonest and sell a car you know is a xxx to a mother who needs a reliable source of transportation f mysteriously disappeared. It's one thing to be dishonest and sell a car you know is a xxx to a mother who needs a reliable source of transportation for herself and her children. It's another level of sliminess to go and have every review she wrote to let others know not to make the same mistake removed. I don't know what fib they told the websites to have my reviews removed, but I will not go down quietly. These sales guys were perfectly nice until the number crunching came about. As others have stated, they overprice even over KBB by at least 20%. They will say whatever it takes to get the sale, regardless of the truthfulness. They will sell you a car they have had on the lot for over a year because it has so many electrical issues it has prevented previous sales. They will use every cover up trick in the book to make the seating material and paint job look phenomenal. Two to three months after your purchase, don't be surprised to see large areas on the car where you suddenly have no paint or damage to the seats that was not previously visible...especially if it's leather. I made it very clear to these guys that I was in need of a dependable vehicle for hauling around two young children while attending BSU full time. They sold me the biggest lemon on the lot and they knew it. At a parts only, discounted price with my mechanic, I still spent as much as the cost of the vehicle on trying to trace down the electrical issue that would cause the car to die while driving down the road or not start at all. It turned out to be a simple ground issue. They had the car for over a year and never bothered to figure this out. They would rather make a profit then be honest any day of the week. Drive or walk right on by and don't waste your time with dishonest bob's. My review was not the only negative one to disappear, so be wary of the positive ones being legit. More
by arwen7
Employees Worked With
Can't recall
