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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
329 Reviews of Fallon Ford-Toyota
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November 01, 2018
"Consistently professional, courteous service "
- Tree top FlyerI live about an hour and anhalf from Fallon Ford/Toyota. I live fifteen minutes from Capitol Ford in Carson City. I would rather drive the extra hour and fifteen minutes to Fallon Ford, than to have it serviced fifteen minutes away. The professionalism, service and courteous employees. is far better than in Carson City.
Read MoreEmployees Worked With
Don’t know any names, but everyone I ran into was nice.
Helpful October 11, 2018
"Sales staff. "
- Bill863100The experience with sales, Alex Valde, was great. Very knowledgeable and extremely helpful. Alex listened to what I wanted and worked with his boss to get me what I wanted at a very good price.
Read MoreAugust 30, 2018
"Worth checking out even with the drive"
- shoppper298The sales and service experiences I've had at Fallon Ford have been great. Extremely patient and willing to answer questions about vehicle features and maintenance. Services performed quickly and accurately. Totally recommend.
Read MoreAugust 04, 2018
"Only half of service completed"
- Djackson76I made an appointment for an oil change and detailing of my vehicle. Due to overbooking, Fallon Ford Toyota could not complete the detailing of my vehicle and asked that I reschedule for that portion of the service requested. When I initially made the appointment, the service department confirmed with the detailing department that the date would work for both departments. I find this to be very disappointing customer service. I am now forced to bring my car back another day, which is not convenient.
Read MoreEmployees Worked With
Service department
August 03, 2018
"HORRIBLE ! A NIGHTMARE ! TREATED VERY BADLY AFTER SALE."
- Pissed Reno 888I purchased a car this monday. they still haven't delivered it to my home and Reno. i have left several message to sales kid and even the general manager. today is friday and not a word. my next step is to call the police if i don't hear from them today. my story is on yelp too. please take my advice.
Read MoreEmployees Worked With
marco sales kid
August 01, 2018
"Awesome experience"
- MikenBonEveryone at Fallon Ford Toyota was extremely helpful and went out of their way to get us the truck we wanted. Sharon was awesome, she worked hard to get us the truck we wanted. Jimmy was great with the financing and Spencer showed us all the ins and outs of the truck. Very rewarding experience!!
Read MoreJuly 19, 2018
"Relaxing Experience"
- Ken GThis was a no pressure buy. Staff was very helpful & courteous. No hassling on Price. It was a really great experience. Would recommend this dealership!!
Read MoreJuly 06, 2018
"Long wait"
- raltomCar was taken in on Wednesday and expected to be completed by Monday. Monday passed then promised by noon Tuesday, Tuesday passed. Promised by mid-morning Wednesday. At 2 p.m. I called and told to be there by 5 p.m. and it would be ready. Arrived at 4:45, waited and waited and at 5:40 the Jeep was finally finished. However it was not washed as promised. Repair work was great but frustrating to be told it would be ready over and over.
Read MoreEmployees Worked With
None of the anove
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