Fallon Ford-Toyota - Service Center

On a trip south to Yuma no other dealer in Reno or Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon he called back and said I was in luck they had the part and they would see me on Monday, at 8:00 sharp! I was there and they fixed the DEF regen Hester and had me out by noon! What customer service! Derrida and Kevin should be praised for their customer service and commitment to Ford. I am writing a letter to Ford President expounding on your customer service Daryl Reynolds 1(530)588-2800 More

Very nice customer service helpful in every way especially the service and parts crew very nice clean lobby especially the service and parts crew very nice clean lobby More

The service center was extremely helpful. I will not take my vehicle to anyone else. my vehicle to anyone else. More

Appointment was At 10;00. Ready for me complete 11:15. Punctual and complete very happy with service Punctual and complete very happy with service More

They were wonderful, my truck overheated and even though I didn't have an appointment they got it in as fast as possible which was heat as it was 100° and I had my sofa with me I didn't have an appointment they got it in as fast as possible which was heat as it was 100° and I had my sofa with me More

The service advisors and mechanics are the best group of The service advisors and mechanics are the best group of people I have ever had the pleasure of working with. They are friendly, knowledgeable and pr The service advisors and mechanics are the best group of people I have ever had the pleasure of working with. They are friendly, knowledgeable and professional stand behind their product (Ford & Toyota) and take pride in their work. I’ll be back. More

Sierra, Jorge and Troy are amazing! Got my truck in same day for my oil change and had it done fast! I highly recommend Fallon Ford Toyota! day for my oil change and had it done fast! I highly recommend Fallon Ford Toyota! More

The service was fast and the problem was fixed right the wait was short and enjoyable, and nice people! I always recommend Fallon Ford Toyota. wait was short and enjoyable, and nice people! I always recommend Fallon Ford Toyota. More

The Service department is amazing they keep you informed every step of the way unlike most service departments they went above and beyond adjusting to our schedule! every step of the way unlike most service departments they went above and beyond adjusting to our schedule! More

Great place and very friendly staff. Stopped by while driving through town to see if I could get my vehicle serviced. Didn't have an appointment but they managed to squeeze me in line and took care of my driving through town to see if I could get my vehicle serviced. Didn't have an appointment but they managed to squeeze me in line and took care of my vehicle. My service writer was very helpful and accommodating and offered to have their shuttle take me anywhere that I wanted to go while I waited, she also informed me of recall notices on my vehicle that were active for future reference. Service...... above and beyond!!! More