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Family Ford Inc.

Netcong, NJ

4.5
139 Reviews

16 Maple Ave.

Netcong, NJ

07857

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139 Reviews of Family Ford Inc.

July 16, 2026

STAY AWAY. ... Sales (they are fake, they are not your friend...it's all about the sale) and service department has gone downhill majorly. The service manag More

by Motormouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Miguel johnny
February 09, 2026

We have purchased many new vehicles. Best experience with Jonsey and the finance person. BEST! More

by CLK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonsey & Finance guy
November 15, 2025

My third vehicle purchase thru this dealership. They are fast and friendly. They do not push listen to your needs. Great people in sales and service department More

by crtll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Amandio
October 08, 2025

This dealership went above and beyond to help me find the best deal I could get. I highly recommend them. More

by berrisheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonsey
September 18, 2025

Quality, professional, friendly, expensive. 3 out of 4 is good. Enjoyed watching TV in the waiting room. More

by PHILIPASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
July 04, 2025

Service department is excellent & appreciate the car pickup & delivery to home. Excellent customer service. All employees are courtesy. More

by Msauva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
July 04, 2025

I first contacted Family Ford for a recall involving my 2006 Mustang and was quite favorably impressed by them driving me home while the car was being serviced. When I decided to buy my Mach-EV I went the More

by garbo011
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Zappile
June 17, 2025

Very good communication with the sales rep and info regarding the loan process and the loan application. More

by craigdahl3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
May 17, 2025

I've always been very happy with Family Ford's service and will only use Family Ford. Everyone is friendly and competent. Thank you! More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative on Saturday May 10
February 18, 2025

great team, very easy/smooth transaction,,,,Peter,Jonsey,and John were great,,,, a pleasure to deal with,,,, Thank you More

by skoda contracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter and Jonsey
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