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Family Ford Inc.

Netcong, NJ

4.6
88 Reviews

16 Maple Ave.

Netcong, NJ

07857

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88 Reviews of Family Ford Inc.

November 09, 2022

Great fast service very friendly nice clean waiting room fair price easy to deal with More

by mysterspyder
Overall Experience
Recommend Dealer
Yes
Employees Worked With
do not know
September 26, 2022

Excellent service! Every experience I have had over the years has been professional and all of the work done with pride. More

by mrmilligan2004
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bob
September 08, 2022

Brought in my car after an accident to fix the body. Dealership told me that it will take about 3-4 weeks to have the car fixed. I told them not a problem because my insurance was covering the rental More

by Mike
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
don't remember it was in body shop
September 01, 2022

Friendly atmosphere greets you right away. Made the purchase easy. Explain every process so you felt very comfortable! More

by marybrowning
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lotosky, David Streisant, Jonathan Weiner
Sep 01, 2022 -

marybrowning responded

Friendly atmosphere greets you right away. Made the purchase easy. Explained every process so you felt very comfortable.

August 15, 2022

Awesome job, repair done on time and on budget. Easy to make appointment and offered friendly shuttle service too. More

by aspokane
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dominic D, Bob T, Johnny N
August 09, 2022

Family Ford is Always honest and has a very friendly staff. Best price on tires. I was Very happy to sit in the comfortable waiting room while the work was done. They scheduled the service when I More

by Bob0121us
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Bixby, Robert Taiber, Mike my Survive Advisor
July 18, 2022

I’ve been bringing my vehicles for service here for many years and I’m very pleased. I feel they’re honest and don’t try to oversell me on things. More

by Vjhaines
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone by name
June 16, 2022

We purchased a 2019 Ford Edge from Family Ford Our salesman was professional, knowledgeable & personable. No high pressure tactics, he explained sll of the vehicle features allowed us to drive the ve More

by Russ V
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John (sales). John ( finance). Bob & John (service $
June 06, 2022

The service department is excellent. They provide quality service and excellent communication. They get the vehicle done when promised More

by Bulldog
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike
June 03, 2022

Service appointment is very easy to arrange. Once at the dealership, the car was quickly taken into the shop for service, which was completed within a reasonable time. The coast was as expected More

by Ajkidd
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
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