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Family Ford Inc.

Netcong, NJ

4.6
89 Reviews

16 Maple Ave.

Netcong, NJ

07857

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89 Reviews of Family Ford Inc.

June 03, 2022

Service appointment is very easy to arrange. Once at the dealership, the car was quickly taken into the shop for service, which was completed within a reasonable time. The coast was as expected More

by Ajkidd
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
May 26, 2022

Have purchased or leased at least 6 vehicles from Family Ford over the years. Have always been treated fairly and courteously. Their entire staff are professionals and friendly. Couldn’t have been treated b More

by paulmac649
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Peter Amandio, Jonathan Weiner
May 24, 2022

every thing went well with the transfer of the lease to the buy and the payment was not that mutch more More

by dburke908
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weiner
April 11, 2022

Our salesman Fred Mundhenk is absolutely the best! ! This is the 8th car that we have bought from him! Always pleasant and informative!! Don’t let him retire! More

by Vja2616
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Fred Mundhenk
March 03, 2022

Family Ford provides a comfortable and clean setting when working on my car. Every effort is made to accommodate the customer’s request for an appointment. Service is performed in a timely manner and the se More

by dhajtovik
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eddie and John
February 02, 2022

Took my 2015 Ford Explorer in for some work. Had complained about a “bumping” noise under the car…sounded like something was loose. After examining the car I was told that there was an issue with th More

by Silsal4
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mike Lapanski
January 07, 2022

Outstanding Experience! All aspects of the transaction were explained in a clear concise manner. Vehicle is just what I wanted. More

by Escape lessee.
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John, Jonathan.
Jan 16, 2022 -

Escape lessee. responded

Outstanding Experience! All aspects of the transaction were explained in a clear, concise manner. Vehicle is just what i wanted.

November 15, 2021

I had to jump start my car and with no appointment I was out with in an hour. Good friendly service More

by jcarney
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert,Rick
November 11, 2021

If you care about your vehicle, don't bring it here. I dropped my car off on Friday morning for tires, alignment and rotors to have my car held hostage until Monday morning. When I received my car, the More

by StW
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager
October 14, 2021

Amazing service. John listened to what I was looking for ..answered all my questions and never pushed me to do anything I was uncomfortable with. He worked with me and was able to work within my means… eve More

by Satisfied
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sales - John. Finance - johnathan
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