Family Ford Inc.

Repair was completed in accordance with the estimate given to me on my last visit, scheduled maintenance completed to my satisfaction. Overall pretty satisfied. Will continue to use Family Ford Service. given to me on my last visit, scheduled maintenance completed to my satisfaction. Overall pretty satisfied. Will continue to use Family Ford Service. More

Outstanding customer service. Bob and his team are very professional and . They are always there to help. Its always a pleasure to visit Family Ford for service. professional and . They are always there to help. Its always a pleasure to visit Family Ford for service. More

Service was outstanding in and out quick especially during covid. Made appointment for trans service dropped vehicle with night drop and all done next morning. during covid. Made appointment for trans service dropped vehicle with night drop and all done next morning. More

Wish I could give a positive review however was just a waste of time and money visiting. Went to purchase a truck based on information that was communicated back and forth prior only to find out once dis waste of time and money visiting. Went to purchase a truck based on information that was communicated back and forth prior only to find out once discussing price that there was an error and the price was now $4600 more. I wouldn’t have wasted 3 hours driving and money on gas and tolls. Unfortunately “sorry” doesn’t cover those real costs and I missed out on another truck which sold while I went to see this one. More

Service on my Ford Ranger I have about 15,000 miles on my Ford Ranger in less than a year (10 months to be exact) and I still love this little truck. I have had no issues with I have about 15,000 miles on my Ford Ranger in less than a year (10 months to be exact) and I still love this little truck. I have had no issues with it whatsoever in my time with it. Every time I've brought it to Family Ford for service the experience has been quick and painless. They are taking good care of my truck and I plan on driving it for many years to come. Thanks to everyone at Family Ford Service for making this such an easy experience for me! More

As promised Quick, easy and courteous. I will be buying my next vehicle at Family Ford. A very pleasant experience working with the team from sales to service. Quick, easy and courteous. I will be buying my next vehicle at Family Ford. A very pleasant experience working with the team from sales to service. More

Complete Service Routine 45,000 mile check found a bad battery. Automatic window was not working right. A new battery and reprogramming of the windows solved the probl Routine 45,000 mile check found a bad battery. Automatic window was not working right. A new battery and reprogramming of the windows solved the problem. The oil was changed and the tires were rotated. More

Outstanding Service Center Appointments are easily made and our vehicle is always taken on time. John Caban listens and is very attentive and always advises of the progress. I f Appointments are easily made and our vehicle is always taken on time. John Caban listens and is very attentive and always advises of the progress. I feel confident that our Ford Escape gets the best service by the highly trained technicians at this Ford Service Center. Family Ford is the best!!!!! More

The Best Dealership in NJ-NY AREA From the Sales Department to the Management staff everyone has one goal, to make sure that the customer is happy. No back and forth nonsense. A great From the Sales Department to the Management staff everyone has one goal, to make sure that the customer is happy. No back and forth nonsense. A great deal right from the start. Honestly I will recommend Family Ford to all my friends and family. They understand the value of my time, Thank you Family Ford you have a customer for life. More

Great place to take all my fords for service. John caban and his team always give me great service. I’ve been a long time customer and will continue to be. and his team always give me great service. I’ve been a long time customer and will continue to be. More