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Family Ford of Enfield
Enfield, CT
1,780 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,780 reviews
June 28, 2021
Kyle, in service, took good care of me and was able get my truck repaired quickly. Thank you to the mechanic and Kyle. my truck repaired quickly. Thank you to the mechanic and Kyle. More
by TAMDON97
Verified CustomerEmployees Worked With
Other Employees :
Michael Dale, Brian Grismala, Doris Englese
June 25, 2021
Very friendly staff, Greg Ayers was very helpful with any questions I had questions I had More
by Atremblay24
Employees Worked With
June 25, 2021
Took the truck in for a FREE Ford recall. Taped the recall notice to the steering wheel. They wanted to charge me $350 to install a piece of plastic that the recall allows 45 minutes labor on and that recall notice to the steering wheel. They wanted to charge me $350 to install a piece of plastic that the recall allows 45 minutes labor on and that includes installing a computer download update. AND this recall applied to every Diesel engine over a 2/3 yr period so they had to know about it. It makes one wonder if they were trying to bill me and Ford for the job! More
by Prinzivr
Employees Worked With
Don’t remember. Don’t want to remember.
June 24, 2021
June 24, 2021
I had a wonderful experience all around, quick and easy transaction. transaction. More
by elalchandani
June 19, 2021
Routine service satisfactory. Professional, courteous, Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service. Wait time was about 90 minutes, but no complaints. Waiting room is clean, spacious and comfortable. Happy with my purchase, service. More
by johnny d
Employees Worked With
Name unknown.
June 18, 2021
The oil change appointment was completed without any issues. The waiting area is very comfortable and clean. I would highly recommend the Family Ford service department. issues. The waiting area is very comfortable and clean. I would highly recommend the Family Ford service department. More
by 1RCPILOT
Employees Worked With
June 18, 2021
Family Ford is an outstanding dealership to purchase a car! It’s great working with Chris! He followed up with me to make sure the vehicle I was interested in was ordered correctly. The sales process was car! It’s great working with Chris! He followed up with me to make sure the vehicle I was interested in was ordered correctly. The sales process was seamless and a pleasure to go through. Looking forward to a long lasting relationship with Family Ford! More
by Ericcohen
June 15, 2021
I know they are busy folks but they always offer good customer service. I will continue to use Family Ford in the future for service. customer service. I will continue to use Family Ford in the future for service. More
by curtis_dotson
Employees Worked With
