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Family Ford of Enfield
Enfield, CT
1,487 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,487 reviews
September 12, 2013
Thank you for making this a very pleasant experience. I will be calling today to check, though, on the hesitation I have with the car on acceleration and for touch up paint. will be calling today to check, though, on the hesitation I have with the car on acceleration and for touch up paint. More
by mmannemm
Helpful September 07, 2013
I brought my new truck into Family Ford for issues with hood paint peeling Steve and Gary took care if sending pictures to Ford for repair same day got approved for work dropped off truck and repairs were hood paint peeling Steve and Gary took care if sending pictures to Ford for repair same day got approved for work dropped off truck and repairs were done in a days time also hood alignment was done great job. More
by planes01
September 01, 2013
Came in for my first oil change, checked one trouble with key, and is resolved great service, talked to the sales staff, Craig whi I purchased my second ford focus from, plenty to read, service was quick key, and is resolved great service, talked to the sales staff, Craig whi I purchased my second ford focus from, plenty to read, service was quick More
by case7046
Employees Worked With
steve
September 01, 2013
I have to say my experience with the Service Department over the past two years since I bought my Fusion have been excellent! My last visit was great and exceeded my expectations. over the past two years since I bought my Fusion have been excellent! My last visit was great and exceeded my expectations. More
by Dezi57
Employees Worked With
Ken Brown
August 26, 2013
My experience was excellent Ken Brown was very knowledgeable and helpful in getting the issue with my car solved.When another Ford dealership was unable to fix the problem. knowledgeable and helpful in getting the issue with my car solved.When another Ford dealership was unable to fix the problem. More
by RJKEDUPLIN
Employees Worked With
Ken Brown
August 20, 2013
brought in Ford Fiesta for oil change and tire rotation. Employee was informative and pleasant when asking various questions about performance of car. Very pleased with service. Employee was informative and pleasant when asking various questions about performance of car. Very pleased with service. More
by barbiem
Employees Worked With
Ken Brown
August 18, 2013
A wonderful service experience!! Everyone was friendly, the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. More
by Patames316
Employees Worked With
Agnes
August 10, 2013
Everything was great. My car was repaired while I was in vacation and I have not had a problem since. Ken explained everything fine to me about the repair vacation and I have not had a problem since. Ken explained everything fine to me about the repair More
by Joseph_sartori
Employees Worked With
Ken
August 01, 2013
quality fast service at my convenience, not much more to say, that says it all. waiting room very accommodating, service people very nice and helpful. say, that says it all. waiting room very accommodating, service people very nice and helpful. More
by cposkus
Employees Worked With
agnes pusztai
July 27, 2013
Running boards on Ford Escape, they have no purpose and interfered on entering the vehicle. Service was done the next day and job was successful. Ray helped us on using phone and other electronics. interfered on entering the vehicle. Service was done the next day and job was successful. Ray helped us on using phone and other electronics. More
by m123t
Employees Worked With
Ray and Steve, Ray Corriveau
