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Family Ford of Enfield
Enfield, CT
1,466 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,466 reviews
November 17, 2012
They took my car in immediately- serviced my car immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. More
by Sr Peter Lillian
Employees Worked With
Steve
Helpful November 14, 2012
This is the second time buying a new vehicle from this dealer and their reputation and customer service is great. They try to go the distance in makeing a deal. dealer and their reputation and customer service is great. They try to go the distance in makeing a deal. More
by David Lowenstein
Employees Worked With
Mike Moriarity and Ray Corriveau, Mike Moriarty, Ray Corriveau
November 08, 2012
All of the staff have always been polite, friendly and customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will continue to do so. More
by SG03160
November 08, 2012
Agnes took excellent care of me. Walked me through what needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask if I wanted to have it all done at once. Great idea and really helpful. Great attitude, warm & friendly and do great work. Excellent service overall!!!! More
by kpcrow
Employees Worked With
Agnes
November 06, 2012
I advised the service person twice and once on line about a possible stone in my driver side rear rotor. After service I was informed they couldn't find anything in the FRONT passenger side rotor. Just letti a possible stone in my driver side rear rotor. After service I was informed they couldn't find anything in the FRONT passenger side rotor. Just letting you know. More
by Dg57893
Employees Worked With
Not sure
October 23, 2012
I am completely satisfied with the service dept and have always received exceptional service. The service dept is one of the main reasons that I do business withe this dealer. ...sjk... always received exceptional service. The service dept is one of the main reasons that I do business withe this dealer. ...sjk... More
by s1941k
October 20, 2012
Even though I purchased this vehicle new at Crowley in New Britain, Steve and his service associates have performed all warrenty and scheduled maintenance to the highest level of my satisfaction. New Britain, Steve and his service associates have performed all warrenty and scheduled maintenance to the highest level of my satisfaction. More
by grhluchnik
Employees Worked With
Agnes
October 18, 2012
You have a wonderful staff, they work hard to give you what you want. They don't try to sell you something that you don't want. They're very honest, friendly and considerate. They are a good team. They wo what you want. They don't try to sell you something that you don't want. They're very honest, friendly and considerate. They are a good team. They work very hard to give you what you want, this is our 5th vehicle from you , and we are very pleased with Family Ford! Keep up the good work! More
by Noodles 3
Employees Worked With
Alicia&Walt, Alicia Riley
October 11, 2012
I am driving to FL and back and wanted the car completely checked, oil change, tire rotation, etc. I stopped in to make an appt and they took me right then. The car was thoroughly checked and I will make t checked, oil change, tire rotation, etc. I stopped in to make an appt and they took me right then. The car was thoroughly checked and I will make the drive with much ease of mind. I love my 2008 Escape and know the drive will be no problem.. More
by c.gernand
Employees Worked With
Gary Marino
