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Family Ford of Enfield - Service Center
Enfield, CT
1,391 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,391 Reviews of Family Ford of Enfield - Service Center
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April 29, 2021
I had a pending request for a new key that was put on hold due to COVID. I brought it up during maintenance and they took care of it. hold due to COVID. I brought it up during maintenance and they took care of it. More
by mattjudd106
Employees Worked With
April 29, 2021
Excellent communication and service! Catalytic converter stolen from company vehicle. Ken and his team reacted quickly with a quote and service to get it replaced in a timely manner to minimize disruption i stolen from company vehicle. Ken and his team reacted quickly with a quote and service to get it replaced in a timely manner to minimize disruption in business. More
by Macalatool
Employees Worked With
April 29, 2021
$100 diagnostic not required on a problem already diagnosed. Just saying. I had my seat massager diagnosed and worked on once by Your dealership. The exact problem was happening again and was told it diagnosed. Just saying. I had my seat massager diagnosed and worked on once by Your dealership. The exact problem was happening again and was told it needed to be diagnosed. It’s like pulling teeth with you guys. More
by horganmiggins
Verified CustomerEmployees Worked With
Other Employees :
It was a guy who “helped” don’t remember what he looked like or his name.
April 29, 2021
I always take my Fiesta here for service. Everyone is professional and the service is great. It is always a pleasurable experience at Family Ford professional and the service is great. It is always a pleasurable experience at Family Ford More
by Aspen0723
April 28, 2021
Great service. Came in for an oil change without an appointment and Ken was able to fit me in. After a short time in the comfortable waiting area I was on my way. appointment and Ken was able to fit me in. After a short time in the comfortable waiting area I was on my way. More
by BETHAOLIVER
Employees Worked With
April 28, 2021
Prompt service booking and completion. Notified every step of the way. Appreciate the notable consideration for additional issues identified after the initial work was done. step of the way. Appreciate the notable consideration for additional issues identified after the initial work was done. More
by PDM.household
April 28, 2021
Great place to buy a car or suv and a truck. People there are great to work with when buying or leasing Service is great always done correct the first time are great to work with when buying or leasing Service is great always done correct the first time More
by D.ZINISR
Employees Worked With
Other Employees :
Mike Moriarty, Michael Dale, Doris Englese
April 27, 2021
The folks a Family Ford do an excellent job on my 2019F150.They have been servicing my Ford vehicles for many a year. I have nothing but good things to say about them. 2019F150.They have been servicing my Ford vehicles for many a year. I have nothing but good things to say about them. More
by george.edmonds477
April 27, 2021
I am probably one of the luckier ones, the tech is my son-in-law so I always get great service on my 2004 F150. son-in-law so I always get great service on my 2004 F150. More
by DAVEFORDTRUCK9
April 26, 2021
From my drop off time to the phone call saying that the service was completed, less than an hour. Placed covers over seats and on the floor for cleanliness. Recieved a complete inspection report after the service was completed, less than an hour. Placed covers over seats and on the floor for cleanliness. Recieved a complete inspection report after the service. Top shelf service . More
by Smokey Joe
Employees Worked With
