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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,881 Reviews
Call Service Center (708) 444-7100

5,881 Reviews of Family Hyundai - Service Center

Sort by
March 05, 2022

Great service- Collin was excellent Prompt and good service Havd always brought our cars here More

by Dmc39875@comcast.net
Recommend Dealer
Yes
Employees Worked With
Collin
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 05, 2022

It was very good they were very nice with me they explain me every thing what they did More

by Mohammadhishmeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Mar 07, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 05, 2022

I have been coming here for 8 years for my 2014 Santa Fe Sport. I have had minimal issues and hope to keep my car for as long as I can. More

by janices514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2022 -

Family Hyundai responded

Thank you, Janice. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2022

Terrible my android auto has been acting up for the past year. They cleaned the usb outlet and it worked for 3 hours. I've told them it might be a glitch in the wiring. But what do I know? I've scheduled More

by YeyitoRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2022 -

Family Hyundai responded

Thank you for your feedback and we're sorry that we failed the first time around. We look forward to getting things figured out on the 1st of April.

March 05, 2022

Collin is an awesome representative of your company. He has great Customer service skills. I wish I would have Come to family Hyundai to buy my car originally. More

by School1640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2022 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colin to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 05, 2022

It was my first experience, but a wonderful one. My husband, who passed away, handled everything that had to do with our cars. Thanks to Collin for making this an easy and pleasurable experience! More

by TIGERADICT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you so much for your kind words for Colin, and for taking the time to leave us this wonderful feedback!

March 04, 2022

Got in and out with no problems. Friendly staff and good work . Miss the pastries. More

by KVIOLLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 04, 2022 -

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Sorry about the pastries. Thanks you for choosing Family Hyundai!

March 04, 2022

Appreciate the goodwill warranty program that they had to take care of the repairs that were conducted. More

by JUSTINWALDECK
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you so much for your excellent review, Justin! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

March 04, 2022

Your facility staff is friendly and is very clean. Your prices were reasonable. Great experience. More

by lmikaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 04, 2022

Then you Tom! Great service and fair pricing, esp in these times. Can't wait for the next. More

by C_nagel_mocarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Report | Print
Mar 05, 2022 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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