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Family Hyundai - Service Center

Tinley Park, IL

4.5
4,012 Reviews

4,012 Reviews of Family Hyundai - Service Center

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December 05, 2022

My regular service provider was absent so I had a replacement and is performance and attitude was negative. It wasn’t a pleasurable experience More

by SHERRYODUNSI
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Ricky was a great salesman and got us the new car we wanted. It's perfect with the amenities we wanted. Always kind, professional and efficient. Clean facility. Comfortable waiting area. Very thoro More

by MILASHOSKI
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Great 👍🏽 Service this time around. Quicker time frame and shorter waiting period for an oil change More

by MWRIGHT80
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Everyone was very polite and explained what was wrong with my vehicle and what they were going to do to remedy the problem. Which they did. More

by suv4t@comcast.net
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

Very pleasant experience. Everyone was helpful, and they did a great job doing my oil change. More

by JOANNA.WARMOUTH
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Family Hyundai responded

Thank you, Joanna! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

December 04, 2022

The experience was professional and I was very pleased with how they treated me through the process More

by RUBIOGEORGE6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Family Hyundai responded

George, thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2022

It's real satisfying knowing that your dealership will take care of your needs of your vehicle and get you back on the road at family Hyundai I feel like family. More

by THEROVEREMPIRE
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 03, 2022

Family Hyundai has been the best dealership that I've ever been to. I've been a loyal customer for service and I've bought the last two SUV'S from this location. More

by karynmaskall
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahia, George Hasenjager
Dec 04, 2022 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Karyn, and hope to see you again soon!

December 03, 2022

Friendly courteous staff. Knowledgeable service department. Close to my home and always able to make an appointment and get in and out asap. More

by welcome2013
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Gushi
Dec 04, 2022 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

December 03, 2022

Helpful and polite team, great service. I only bring my car to this dealership for all maintenance More

by TUCKER.ILLINI13
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

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