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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,840 Reviews

5,840 Reviews of Family Hyundai - Service Center

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October 31, 2020

Everything was safe and completed in a timely manner. Will always use their service because they have knowledgeable service people and technicians. I like their oil change policy about getting one free. More

by rwiktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 02, 2020 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2020

Safe environment for the coronavirus. First appointment of the day, which was a good time to go in. Quick, good and professional service. No complaints. More

by etaylor788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey
Nov 02, 2020 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 30, 2020

Family Hyundai has the best service salespeople and the best cars on their lot you will never find a junk car on their lot and they treat and service you like you're family I love Family Hyundai More

by SWASH0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. GRAHAM AND MAYWETHER
Nov 02, 2020 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

October 30, 2020

Great experience always friendly service knowledgeable about the work they was doing I will recommend to all my friends about the good job they do More

by VALERIASANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Family Hyundai responded

Thank you, Valeria, for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 30, 2020

The drop off for my oil change was quick! When I returned to my car, it was cleaned inside and out. It made my day! Thanks! More

by jhicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2020

I have been coming here for sales and service for 10 years. Unlike other dealers, employees at Family are always respectful and informative. But now there is a ten dollar surcharge on listed service p More

by KATHY912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Family Hyundai responded

Hello Kathy, Thank you for taking the time to share your thoughts on working with our team. We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you.

October 30, 2020

THE DROP OFF FOR THE WORK ON THE CAR WAS EASY AND QUICK WORK DONE PERFECT EVERYONE VERY HELPFUL AND COURTEOUS WILL CONTINUE TO RETURN FOR WORK ON MY HYUNDAI JUST PURCHASED AND NEW SANTA FE FROM FAMILY More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 02, 2020 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 30, 2020

It was going to take 2-3 hrs to do my service needed.,Driving me home while my car was getting service was very helpful to me. More

by GALLEGOS.PHYLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan in service who wrote up my service work, Eric Kratschmer
Nov 02, 2020 -

Family Hyundai responded

We appreciate your business, Phyllis, and our team looks forward to serving you again soon!

October 30, 2020

I enjoy dealing with Family Hyundai. They have always taken good care of me. Tom Salin is the man as far as the service goes. He is the best. More

by GANSKEGANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 02, 2020 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and the rest of our team, and we look forward to working with you again.

October 29, 2020

The name "Family" says it all. They really treat you like family. The service and warm friendly people are outstanding. The service area and waiting are very clean. More

by NETSY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Casey 5 stars
Oct 29, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

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