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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,826 Reviews

5,826 Reviews of Family Hyundai - Service Center

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January 31, 2020

service was great as usual service was quick as usual. service was fast and courteous. i can not say any more about the service dept. because it is hard to say great in 25 word More

by loriez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you for choosing Family Hyundai! Your business means a lot to us.

January 31, 2020

Not sure why I keep coming back...All oil changes take 1.5 hours when I have an appointment or if I just drive up. More

by JILLSUCHOMEL
Recommend Dealer
No
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Family Hyundai responded

Thanks for sharing your feedback. Please feel free to reach out to TJ, the Service Manager. You can reach him at 888-834-9474.

January 30, 2020

Easy appointment scheduling. I liked the reminder messages that were sent. No up-selling. Very pleasant experience I would return for any additional services needed More

by Jzieler
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 05, 2020 -

Family Hyundai responded

Thank you, we appreciate your kind review!

January 29, 2020

Quick, helpful, courteous Service is usually quick with an appointment. Staff and technicians are friendly, helpful and courteous. Very helpful with any questions and concerns More

by sours5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Jan 29, 2020 -

Family Hyundai responded

Thank you, your business means a lot to us.

January 29, 2020

service Had appointment for a oil change. Arrived early/pulled in car/Mike took car/met me in the office/asked what I needed and explained. Took me about hou More

by Flicka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was a Mike but cant remember last name
Jan 29, 2020 -

Family Hyundai responded

Thank you for the detailed review! We appreciate it and are happy to hear that Mike was able to assist you.

January 29, 2020

Crystal our service rep treated us very well. We brought our new car in for a recall and it was finished in less than an hour. Great service great service employers. More

by Joe K
Recommend Dealer
Yes
Employees Worked With
Crystal
Jan 29, 2020 -

Family Hyundai responded

Joe, thanks for your kind review and for mentioning Crystal! We are happy to hear that she was able to make your experience so great.

January 28, 2020

Excellent work as always. I was given a loaner car so I was not inconvenienced at all. I always take my Sonata to Family Hyundai for service and recommend them to friends. More

by nsmil81
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Jan 29, 2020 -

Family Hyundai responded

Thank you for your kind words! If there is any other way we can help you, don’t hesitate to reach out.

January 28, 2020

Dealership is always clean and helpful. They are always able to fit my car in for service when u need it. The service technician s are knowledgeable and helpful More

by DIANE.CANDELA
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jan 29, 2020 -

Family Hyundai responded

Thank you for the kind review! We appreciate the details.

January 28, 2020

My charging system light came on. I called Tom Salin and brought it in on Friday. He located the problem (my alternator went out). I had to leave it over the weekend but was able to pick it up on Monday, More

by ROSEMARTIN1957
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jan 29, 2020 -

Family Hyundai responded

Thank you for your kind words! It makes us happy to know that providing our customers with the best services we can offer is paying off. If there is any other way we can help you, don’t hesitate to reach out.

January 28, 2020

Excellent service. I would recommend them to any and everyone. They were prompt to send out a loner car. And finished the job that day. More

by chrisfarry
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Family Hyundai responded

Thank you for the positive review. We appreciate your business and we are happy to hear that Colin was able to make your experience so great.

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