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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,839 Reviews

5,839 Reviews of Family Hyundai - Service Center

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November 15, 2019

Excellent service! Excellent service and staff. Knew what the problem was and fixed. Very fast and friendly service and the dealership was clean and they had coffee whic More

by FIREDANDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Family Hyundai responded

We appreciate your feedback and kind words. Thank you for choosing Family Hyundai!

November 15, 2019

Service Department The staff at Family Hyundai are knowledgeable and helpful, they take the time to explain thoroughly what should be taken care of and when. I plan to h More

by jkaminski75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 15, 2019 -

Family Hyundai responded

Thank you for your kind words. We appreciate the feedback and we are glad to hear that we will be seeing you again in the future!

November 15, 2019

Tire problems It was cold and the icon on my dashboard showed my tire pressure was low. I stopped at the service department to ask how I should handle it and Colin More

by tstepenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Family Hyundai responded

We are happy to hear that Colin was able to assist you during your visit to Family Hyundai!

November 15, 2019

Mr Simmons is wonderful!!! Mr Simmons, is a wonderful person. When we need service in our car he always make us fell welcome and that is a great felling!!! More

by edwardvaldez1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Family Hyundai responded

Thank you for your wonderful review and for mentioning Colin! We appreciate it.

November 14, 2019

Colin was helpful and professional. Great service with pleasant attitude. I always rely on this facilities help and assistance in keeping my suv rink g perfectly. Thanks! More

by mavis_7859
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 15, 2019 -

Family Hyundai responded

We are thrilled that you enjoyed your experience at Family Hyundai. Thanks for taking the time to share your experience with us.

November 14, 2019

recall on items to be repaired items were repaired with out any pressures to repair anything else. Hyundai service was the best ever .I have 4 hundai cars from2012 to 2014 and with More

by MORELLI8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Nov 15, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

November 13, 2019

Oil in and out They’re always kind helpful and courteous. I get what I want and need no hassle. Clean comfortable quick. Comfortable lounge clean and good snacks. More

by SJPAL.13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

November 13, 2019

frustrated I called my sales rep that I bought the car from to schedule my appointment like he asked. I told him I have a light on my dash that has been there si More

by BOBBOJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
have no idea because I threw the card away
Nov 13, 2019 -

Family Hyundai responded

Thank you for the candid feedback on your experience with our staff at Family Hyundai. We apologize for the level of service you received. Please do not hesitate to contact our service manager, TJ Schmitt at 888-834-9474.

November 13, 2019

Oil change and maintence My Hyundai Tuscon is 13 years old and I have always had it serviced at Family Hyundai , I trust them, my car is in good shape thanks to Family. This i More

by BPERKINS316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Duran
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

November 13, 2019

Oil change and tires Brought the car in for an oil change and they noticed a nail in one tire. Was able to get an estimate and have the new tires put on in the same day. W More

by TEACH1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Nov 13, 2019 -

Family Hyundai responded

Thank you for your positive and kind words. We are glad to hear that your service was done efficiently!

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