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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,842 Reviews

5,842 Reviews of Family Hyundai - Service Center

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November 06, 2019

Service Advisor Tom Salin is absolutely the BEST. I made oil change appointment for 7am, Tom checked me in and quickly prepared the paperwork, checked for any pending services. Done in 45 minutes. More

by Fishing Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 06, 2019 -

Family Hyundai responded

Thank you so much for sharing your experience! We are happy to hear that your oil change appointment was right on time and efficient.

November 05, 2019

I was greeted right away and my car was serviced in a timely manner. Making an appointment through the Blulink was easy and convenient too. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Majchrowicz, Tom Salin
Nov 06, 2019 -

Family Hyundai responded

Lisa, we are glad to hear that your appointment went smoothly and in a timely manner! Thanks for sharing.

November 05, 2019

Blown Radiator Service Repair Service was fine, took 7 days and never once received a status call update, but they where friendly when i called to find out what was going on... Rep More

by JRCOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Majchrowicz, Tom Salin
Nov 06, 2019 -

Family Hyundai responded

Thank you for sharing your experience. We are sorry to hear that it took so long to receive service updates if there is anything that we can do for you, please give us a call at 708 - 444 - 7100.

November 05, 2019

Great Service! Brought my car in for a creaking noise. Turned out I needed brakes and struts. Tom Salin took good care of me as always! I got a loaner car and my c More

by Tam225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 06, 2019 -

Family Hyundai responded

We couldn’t be happier that Tom provided you with great service!

November 05, 2019

Family Hyundai service Service at Family Hyundai was awesome as usual. They finished the work in less time than they said it would take. Someone else finished their job so t More

by AHIRD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Nov 06, 2019 -

Family Hyundai responded

Thank you, it’s so nice to hear that our service staff helped to make your experience such a positive one.

November 04, 2019

Oil change I brought my 2019 Santa Fe for service and the entire process from making an appointment to the service writer taking my information and the service i More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Salin
Nov 04, 2019 -

Family Hyundai responded

We are happy to hear that your experience at Family Hyundai was smooth and efficient.

November 04, 2019

7,000 MILE NEW CAR OIL CHANGE Everything went well. I got great feedback and explanations of an additional service I needed on my passenger seat belt sensor. Got my full service More

by Repeat Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe James Rich was my Service Advisor. I usually get Tom
Nov 04, 2019 -

Family Hyundai responded

Thank you for your detailed feedback!

November 04, 2019

Service Department analyses. My.vehicle was serviced in a timely manner with a thorough explanation of recommended repairs. Colin was very professional and courteous in explainin More

by PATRUPTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Family Hyundai responded

We are happy to hear that your experience was great! Thanks for mentioning Colin and his professionalism.

November 03, 2019

my oil change experience upon arrival i mentioned to jim that i had a postem sticker on the steering wheel..please donot adjust the seat...same sticker worked good last oil ch More

by robertbasso37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jim rich and the unknown latin tech.who saved the day.
Nov 04, 2019 -

Family Hyundai responded

We’re normally known for our exceptional attention to detail, and we regret that we missed the mark! Thank you for the detailed review, Robert.

November 03, 2019

Service done well Brian was very helpful getting my tire repaired. Also was a great help to let me drive my vehicle home to care for family members. And return to have More

by OLARRYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Nov 04, 2019 -

Family Hyundai responded

We are glad to hear that Brian was able to assist you, thank you!

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