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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,843 Reviews

5,843 Reviews of Family Hyundai - Service Center

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October 26, 2019

Great fast service and courteous. Took car in for 15k service and they took me in quick and completed in 45 minutes!!! Will come back again. Courteous and kept me informed in timely ma More

by jmsanchez7000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal (?) service rep.
Nov 13, 2019 -

Family Hyundai responded

On behalf of us at Family Hyundai, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience!

October 26, 2019

Quick and excellent service!! I needed an oil change done and also was supposed to have my 15,000 mile service done. However I didnt feel the extra services were needed and Tom was More

by ASHLEYMUSTARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Nov 13, 2019 -

Family Hyundai responded

Thank you for your kind words! Our team of professionals is dedicated to providing you and everyone else who visits Family Hyundai with only the best there is to offer.

October 26, 2019

Free Oil Change Had a free oil change for a recently purchased vehicle and stopped in to have it cared for. It was done in a timely way. Great customer service. More

by KLMFEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We are thrilled to hear that your experience at our dealership was wonderful.

October 26, 2019

Service as usual. As usual, service was excellent. The time that it took to get the job done was only an hours. The work was efficient and quality. More

by nmacmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim
Nov 13, 2019 -

Family Hyundai responded

Thank you for sharing your experience! We are glad to hear that Family Hyundai was able to make your service experience such a positive one.

October 25, 2019

courteous and great service all the employees were great I am always treated with respect and they always do a great job with whatever I come in for. would recommend to all Thank you for the good service More

by elvisfan515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ramocki
Oct 25, 2019 -

Family Hyundai responded

Thank you for your feedback!

October 25, 2019

Great Service October 24th I had a scheduled appointment for a oil change. While inspecting my vehicle it was determined the passenger side front ball joint needed More

by MCKENDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 25, 2019 -

Family Hyundai responded

Thank you for the detailed response! It’s our goal to deliver the highest quality of service to all of our customers.

October 24, 2019

Great Customer service The service people was very helpful. My check engine light was on and they made sure I was accommodated with a vehicle while my car was checked. More

by Kona1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chabasco Elston, Mike Majchrowicz, Tom Salin
Oct 25, 2019 -

Family Hyundai responded

We are glad to hear that our staff was able to assist you!

October 24, 2019

Great Customer Service Colin was amazing! He was incredibly helpful and courteous! Customer service via him, was superb! He was thorough on what was needed to be done on my More

by DIBOGUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Family Hyundai responded

Thank you for leaving us a review! We appreciate you being a loyal customer and helping to share the word about us.

October 24, 2019

Service review Service consultant COLIN was very professional and friendly. Work was done promptly and I was kept informed. The cashier was very friendly. The porter More

by KCCROSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Family Hyundai responded

Thank you for your review and for mentioning Colin and our other staff members!

October 24, 2019

AWESOME! At Family Hyundai "Customer Service" is a top PRIORITY as you can tell by the way your are treated the moment you arrive. I have been having my vehic More

by Allie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and the nice mechanic who did my oil change
Oct 25, 2019 -

Family Hyundai responded

Allie, thank you for your positive feedback! We are happy to hear that your last visit to Family Hyundai was wonderful!

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