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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,846 Reviews

5,846 Reviews of Family Hyundai - Service Center

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October 13, 2019

Worth the wait! I stopped in after calling about low tire pressure I thought it was due to temperatures getting colder at night. I was assured my vehicle would be ch More

by D - LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal, Paul , Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for the detailed feedback and for being patient with us! We appreciate it.

October 13, 2019

Wonderful As Always Colin is great. He makes it very easy to get in and get out. I agreed on getting my tires rotated but decided to change my mind. I called the service More

by courtney carduff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

We are happy to hear that you had a great experience at Family Hyundai, Courtney!

October 12, 2019

Quick and easy Pulled up to service without an appointment, about 10am, with my Santa Fe off for an oil change. Within an hour I was called to pick it up. More

by FFBRYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure. A womoan in service.
Oct 16, 2019 -

Family Hyundai responded

We are happy to hear that our service staff was able to get you in and out in no time!

October 12, 2019

Great service The person who signed me in and out was great. He explained to me the issues I was having with my car He is very professional. More

by KATJY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majchrowicz
Oct 16, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai! We appreciate your feedback and are happy to hear that our staff treated you kindly and professionally.

October 12, 2019

Oil Change I was greeted and Brian was very friendly and explained everything that needed to be done for the oil change. I did have a coupon from Happy Hyundai a More

by SAKAPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 16, 2019 -

Family Hyundai responded

Thank you for your detailed feedback! We appreciate it.

October 12, 2019

Oil change Everything went great in and out on a Saturday in 40 mins or less and everyone is friendly and helpful thank you again for everything More

by ge19edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 16, 2019 -

Family Hyundai responded

Thank you for choosing Family Hyundai!

October 12, 2019

oil change & tire rotation I was dropping my car off for a service appointment for the next day. I was told they would be able to do the work the same night. That was a great More

by mikepapak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

We are glad to hear that our staff was able to assist you Mike!

October 12, 2019

Service Department wasn’t very considerate and accommodating as relating to my Genesis contract. Rude experience with having my car cleaned after service. However, hope More

by James
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Colin Simmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

James, we are sorry to hear that you did not have a great experience while servicing your vehicle with us. If you could please contact our General Manager, Graham Watson at (708) 444-7100, we would like to further resolve the issue at hand.

October 12, 2019

Great experience The service rep was friendly and efficient. After reviewing the appt's paperwork, he gave a time when the car was expected to be ready and it was. The More

by MSMUTNY133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Family Hyundai responded

Thank you for your positive feedback. We are glad to hear that your experience was great!

October 11, 2019

Good first visit to this location. At check-in crystal was able to tell me what the problem probably was and how much it would cost to fix. I had all of the details up front which was More

by cgriffin920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Oct 16, 2019 -

Family Hyundai responded

We are glad to hear that Crystal was able to inform you of all of the details that you were wondering about. Thanks for the feedback!

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