5,871 Reviews of Family Hyundai - Service Center
Oil Change Excellent service with quick diagnostic work. The service rep I worked with was very polite and friendly. Will come back to this service center for fu Excellent service with quick diagnostic work. The service rep I worked with was very polite and friendly. Will come back to this service center for future work! More
Great Service Very friendly service staff and usually very quick. Stopped in recently without an appt for a software update and they got everything completed in ab Very friendly service staff and usually very quick. Stopped in recently without an appt for a software update and they got everything completed in about 45 minutes. More
Great Service! Really Great Service! They always offer great advice on repairs and rebates. They also let you know the estimate wait time for service. They also offe Really Great Service! They always offer great advice on repairs and rebates. They also let you know the estimate wait time for service. They also offer fresh brewed coffee and pasties ..which is a plus. More
Excellent! Family Hyundai has the BEST Service Department I have ever been to. On my 4th Hyundai now and always get my service there. The staff is always pleasan Family Hyundai has the BEST Service Department I have ever been to. On my 4th Hyundai now and always get my service there. The staff is always pleasant and I know I can depend on them to do a fantastic job every time! More
"Impressed"! My appointment for an oil change was at 9:15am on a Saturday. I got there at 9 and expected to be there a while. Surprisingly, I was able to drive my My appointment for an oil change was at 9:15am on a Saturday. I got there at 9 and expected to be there a while. Surprisingly, I was able to drive my vehicle right into the garage. I was greeted my an extremely courteous man who explained everything. I was shocked to discover that my oil change also included a free car wash and vacuum. After registering my car with the dealership I was led back to a large waiting area with tables, chairs and couches. There was also a little room off to the side that was a quiet room. In the main room there was coffee and a table full of coffee cakes! A large screen TV was on the wall with HGTV playing. I grabbed a cup of coffee and settled in still expecting to be there for at least an hour because a coworker of mine told me that when she takes her Hyundai to her dealership, she is there for 2 hours! I was probably there for 30 minutes tops. My oil was changed. All fluids were topped off. My tires were checked and air was added. my car was washed and vacuumed and the total cost was just $44! I will be servicing my vehicle here from now on. More
What a great experience. Tom Salin was awesome. I was stranded. My car wouldn't start and I didn't know what to do. I called Tom Salin who has always helped me out since I've purchased the car (2011 I was stranded. My car wouldn't start and I didn't know what to do. I called Tom Salin who has always helped me out since I've purchased the car (2011). He not only helped me with purchasing a battery, which I thought was the problem. It wasn't, but I needed a battery anyway. He helped me to get a tow truck and have the car towed in. Even though I didn't have an appointment he made time for me. After only about having my car there for 2 hrs, he called me to tell me that my starter was the the problem. Instead of sticking me with a large bill of replacing the starter, he had the mechanic look at the starter and they found out it was only a plastic level in the starter that broke. ( A $8.15 part). They replaced the lever and had my car back to me in a total of 3 hrs. He even offered to come and pick me up at my home to get my car since it was a Sat and he was getting off anyway. Now that's what I call customer service. It's really does feel like a FAMILY. Thanks again Tom. Your the best More
Oil Change Great service, friendly staff, clean environment, answered every question my daughter and I asked. Love coming here because then entire team is fanta Great service, friendly staff, clean environment, answered every question my daughter and I asked. Love coming here because then entire team is fantastic and caring. More
very good Tom in service was very helpful in getting me a courtesy car and having my car finished when I needed it. He worked on making sure I had all the infor Tom in service was very helpful in getting me a courtesy car and having my car finished when I needed it. He worked on making sure I had all the information necessary for my warranty More
Great Customer Service The Customer service is great in service department. Fast and freindly service. I love the no wait when you pull ip to the service center. Once you ar The Customer service is great in service department. Fast and freindly service. I love the no wait when you pull ip to the service center. Once you are in side the center everyone is friendly and courteous from start to finish. More
maintenance My maintenance request was taken care of in a short period of time and I was on my way with a nice clean car. I was taken care of very curtiously e My maintenance request was taken care of in a short period of time and I was on my way with a nice clean car. I was taken care of very curtiously even though I did not make an appointment. More