Family Hyundai - Service Center

Great Service The locking latch on the tail gate was not locking. I called the service repair center and they suggested to call roadside service, since it was closi The locking latch on the tail gate was not locking. I called the service repair center and they suggested to call roadside service, since it was closing when I manually put the tailgate down but just wasn't locking I decided I would take it to the service center myself as it was only a couple miles. They didn't have the part needed in stock so I had to leave it. They gave me a loaner car to use for the weekend until the part came in. Very accommodating. More

Routine service Excellent. Was told it would take approximately one hour for work to be completed. Car was ready for pickup in 23 minutes . Was very impressed Excellent. Was told it would take approximately one hour for work to be completed. Car was ready for pickup in 23 minutes . Was very impressed More

Our car was ready for pickup as Colin said. Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was righ Our service person(Colin) was very helpful by explaining what procedures were going to be done. We had a problem with a door lock. And Colin was right on time it would take. More

Keep up the good work. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. As long as you all can keep up the good work you promise then I will be one satisfied customer now and into the future. More

Oil change Service Department was very accommodating to provide excellent service even though I did not have an appointment and they were booked. Oil change in a Service Department was very accommodating to provide excellent service even though I did not have an appointment and they were booked. Oil change in an hour. More

30K maintenance The service is excellent but almost $500 for routine maintenance seems excessive. As far as I can tell the only parts were an oil filter and oil and a The service is excellent but almost $500 for routine maintenance seems excessive. As far as I can tell the only parts were an oil filter and oil and a cabin air filter so, judging by the length of time they had the vehicle the labor rate must be exceptionally high. More

Oil change Went in for an oil change. $44.00 is a lot of money to change the oil. Also waited much longer that I thought I would. They did a good job, but pr Went in for an oil change. $44.00 is a lot of money to change the oil. Also waited much longer that I thought I would. They did a good job, but price was high. Should have vacuumed the inside of my car. I understand the weather was bad out, but should have offered a voucher to have it washed at a later date. Fullers always does that and for a bit less $. More

quick and efficient - even on a busy day Great service and turnaround time - it was a busy day with many people off work and coming for service - Family Hyundai took time and good care of my Great service and turnaround time - it was a busy day with many people off work and coming for service - Family Hyundai took time and good care of my car More

Best dealership! I travel from Naperville to Orland Park because the service department at Family Hyundai is second to none. The service staff is so friendly, helpful I travel from Naperville to Orland Park because the service department at Family Hyundai is second to none. The service staff is so friendly, helpful and knowledgeable. More

Oil change and inspection Great service, very fast nice environment. Couldn’t ask for a more comfortable experience. I will recommend that my wife take her Hyundai there for se Great service, very fast nice environment. Couldn’t ask for a more comfortable experience. I will recommend that my wife take her Hyundai there for service. More