5,825 Reviews of Family Hyundai - Service Center
15,000 Mile Service Friendly and helpful with great quality service! Waiting room is always clean with a warm welcoming. Like the free eats! And, very good free coffee Friendly and helpful with great quality service! Waiting room is always clean with a warm welcoming. Like the free eats! And, very good free coffee. More
Courteous and Helpful From beginning with my online sales purchase experience to bringing my vehicle in for "extras" a few days later...my experience with Family Hyundai wa From beginning with my online sales purchase experience to bringing my vehicle in for "extras" a few days later...my experience with Family Hyundai was efficient, courteous and helpful. It was even quicker when I came to pick up my vehicle!! Everything that I expected More
Considerate experience! All I needed was an oil change and my tires rotated. There was going to be a little bit longer wait than expected. I jokingly asked if my children and All I needed was an oil change and my tires rotated. There was going to be a little bit longer wait than expected. I jokingly asked if my children and I could be dropped off somewhere so that we didn't have to wait at the dealership and they said yes! I didn't even know that this was an option or...maybe they were just kind people who really care about good customer service. Thank you Family Hyundai for a great experience! Thank you Colin!! More
Saturday service Called service rep Tom and he said bring the car right in. Quick, efficient, friendly service. As always, we were very pleased. Will come back as w Called service rep Tom and he said bring the car right in. Quick, efficient, friendly service. As always, we were very pleased. Will come back as we always have done in the past. More
good service and good results Family hyundai advisor Tom Salin have a good positive attitude that will answer your question at all time very clean area and i like to take my car th Family hyundai advisor Tom Salin have a good positive attitude that will answer your question at all time very clean area and i like to take my car there because they do an outstanding job. More
Al is the Man ! My parents bought me autostart for Christmas and Al took care of everything . He got them a quote told them exactly how much I needed and got everythi My parents bought me autostart for Christmas and Al took care of everything . He got them a quote told them exactly how much I needed and got everything ready al lo has to do was schedule an appointment. Al got me in the day after Christmas and I couldn’t be happier with the system . He was kind enough to show me how to use the system and even gave my car a bath. Al is a real stand up guy and I very much appreciate him! More
Car serviced and recommended maintenance I came in late to get an oil change and the staff was very friendly. Colin helped me and he is extremely professional and personable. I like the fact I came in late to get an oil change and the staff was very friendly. Colin helped me and he is extremely professional and personable. I like the fact that they have my car on file and can keep track of all the maintenance I need. They also ran a small diagnostic to let me know what can be replaced on the car to keep it running smoothly. I also enjoy the atmosphere here and the person who sold me the car came by to say hello. I really love this dealership More
Manufacturer Recall Greeted immediately and person was friendly. Quick completion of paperwork and same person found me when work was complete. Car was washed. Very happy Greeted immediately and person was friendly. Quick completion of paperwork and same person found me when work was complete. Car was washed. Very happy with the dealership. More
2 hours for an oil change? Made an appointment for 8, arrived on time. Car didn’t go back until 855 after being told I’d be out in under an hour. Oil change only on a new $75K G Made an appointment for 8, arrived on time. Car didn’t go back until 855 after being told I’d be out in under an hour. Oil change only on a new $75K Genesis G90?! This is why quickie lubes are popular. way too long to keep someone for a simple oil change. Staff was very nice. Waiting room is average. More
the worst service manager I ever met! your service manager is very rude! I filled a complaint with hyundai and I wanted to talk to ther owner and the sales manager called me and nothing wa your service manager is very rude! I filled a complaint with hyundai and I wanted to talk to ther owner and the sales manager called me and nothing was done. and to top it off my check engine light came on again. I took it to another dealership. I will never come back there again! what you could do is make Colin your service manager! He knows how to deal with people and he diffused the situation and he made sure that I was taken care of. also check your video footage of the day I wad there and you can set how awful your manager treated me! I would not want that person representing my company. I Errol also let everyone I know beware of your service manager! More