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Family Kia
St. Augustine, FL
753 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 753 reviews
September 08, 2026
Best experience I’ve had getting service done at a dealership. It was so quick and efficient and communication was great. Scheduling was easy and checking in was so fast. Will definitely bring my car dealership. It was so quick and efficient and communication was great. Scheduling was easy and checking in was so fast. Will definitely bring my car back in the future for regular maintenance. More
by JWalsh
Verified CustomerEmployees Worked With
September 06, 2026
I feel comfortable buying vehicles and having them serviced at Family Kia because they have always treated me fairly. And Kias are great cars! serviced at Family Kia because they have always treated me fairly. And Kias are great cars! More
by tedlines
September 05, 2026
The staff was knowledgeable, honest, helpful, and the service was proper and prompt. Great visit! service was proper and prompt. Great visit! More
by willdgivens
Employees Worked With
September 05, 2026
Kia has an excellent sales team, professional and helpful, with extensive knowledge about their products. Stephanie was patient and guided us through the whole process. Buying a new car is always a n helpful, with extensive knowledge about their products. Stephanie was patient and guided us through the whole process. Buying a new car is always a nerve wracking experience, but we were very pleased with the results. More
by hutsonkl141
Employees Worked With
September 04, 2026
Tristan was courteous, efficient, and quick. We test drove the vehicle, he provided numbers and there was little “back and forth.” We test drove the vehicle, he provided numbers and there was little “back and forth.” More
by RBPETERSON
September 04, 2026
Katrina was wonderful and honest. Every question was answered. Explained how the electronics worked and help me connect my phone to the infotainment. Definitely will recommend to fami Every question was answered. Explained how the electronics worked and help me connect my phone to the infotainment. Definitely will recommend to family and friends . Thank you Katrina. More
by rodz_adrian
Employees Worked With
September 04, 2026
JC was very helpful from the start. Stayed connected with us while we decided on a vehicle. Worked with us electronically via emails and texts due to our schedules. Arranged for deliver Stayed connected with us while we decided on a vehicle. Worked with us electronically via emails and texts due to our schedules. Arranged for delivery quickly. Attention to all the details, car was tinted, detailed, gassed up with plates in and ready to drive off the lot at pickup. Also help set up Kia connect afterwards. Was a relatively seamless experience. Would highly recommend. More
by amandajenkins79
September 03, 2026
Great service, the work with us to have a great deal, best and fast deal we have done best and fast deal we have done More
by darvinramos2323
Employees Worked With
