Family Kia

Joey Cassata, Internet Manage, is a true professional. We were able to get the vehicle we wanted at a fair price. Joey worked with us to ensure we got what we wanted, including the financing. He truly c We were able to get the vehicle we wanted at a fair price. Joey worked with us to ensure we got what we wanted, including the financing. He truly cares about people and meeting their needs. He is very responsive to your questions and really wants you to enjoy your car buying experience. There were none of the car buying games that occur at many places. I would recommend Joey to anybody trying to buy a Kia in Northeast Florida. More

Everyone was awesome. Less than five minutes after I made my online inquiry, Joey called me and said he would make himself available that afternoon if I wanted to come in. I was greeted with a smile fr made my online inquiry, Joey called me and said he would make himself available that afternoon if I wanted to come in. I was greeted with a smile from everyone, including some pretty big hamsters. I filled out some minimal paperwork to get started, and shortly thereafter, we went outside and there was a beautiful black Soul. We checked it out inside and out, and then went for a ride in the best handling vehicle I had ever driven. I had been in my current vehicle for over a quarter million miles, and was given a generous trade in allowance while they went to work to get me the best finance deal available. I had the top finance manager "Bob" who was not only professional, but very nice and explained everything and made sure I had a full understanding of the process. I even got to meet the dealership owner who introduced himself by his first name "Richard" and asked if everyone was taking good care of me. I really didn't expect to drive out of there in my dream car, but I DID! I am so proud that Kia is a corporate sponsor of the Georgia Aquarium, and Marineland Dolphin Adventure here in St. Augustine, and highly recommend the dealership and a Kia, especially my new Soul! Already put my new heart shaped "Salt Life" sticker on the back window and all my friends and co-workers love it and say it suits me perfectly! Good choice Joey! Thanks to everyone at Family Kia, and for the case of Coke! I will be referring everyone to the dealership! More

My husband and I purchased a 2014 Sorento today with the assistance of Pete Steigerwald. We found his knowledge of the vehicles to be exceptional, he was extremely courteous, and made it a pleasurable expe assistance of Pete Steigerwald. We found his knowledge of the vehicles to be exceptional, he was extremely courteous, and made it a pleasurable experience. This is our second purchase from this dealership and we would very much recommend them in the future. More

Pete steigerwald. Was very helpful in my purchase of my kia soul he took the time to go over all my options and even spoke to my wife on the phone and he got the color of the car I wanted kia soul he took the time to go over all my options and even spoke to my wife on the phone and he got the color of the car I wanted More

When I thought of purchasing a new car, I never thought I would be able to do so with my less than perfect credit. When I contacted Family Kia in ST. Augustine and spoke with Joey Cassata the Internet sales would be able to do so with my less than perfect credit. When I contacted Family Kia in ST. Augustine and spoke with Joey Cassata the Internet sales manager, my whole outlook changed! He went over and above my expectations as far as being concerned with my credit issues and his confidence in being able to help me. After only a short time on the phone, Mr. Cassata said I was approved and could pick up my car in the morning! Still feeling a little hesitant, I arrived the next day and in just two hours I was driving my brand new Kia home! For these reasons and the great experience I had I am giving a "Great" rating to Family Kia and Joey cassata! I would reccommend Family Kia to anyone -good or bad credit - for a positive quick and easy vehicle purchase. Doug V. Palm Coast FL More

Got a new Kia Rio from Joey and the buying experience was great. I was actually without a car and unable to get there. He drove a hour up to Jacksonville just to pick me up and take me back down to the deale great. I was actually without a car and unable to get there. He drove a hour up to Jacksonville just to pick me up and take me back down to the dealership. From there we went straight to a test drive and I loved the car. After that we worked out the finances and he got me a low APR with the very little credit I have. They had a computer issue after that, that caused a few hour back up. To make up for it, he got some dinner and offered me some too. Over all was a great experience and he took care of me. More

Great experience with both Joey & Nate in finance.. Purchased a new sport age. Joey worked to get the car that we wanted bc they didn't have it in stock.. within a day- the car was on the lot & in our Purchased a new sport age. Joey worked to get the car that we wanted bc they didn't have it in stock.. within a day- the car was on the lot & in our garage. Nate was great in finance- worked the details and it was pretty quick & painless! Highly recommend this group for anyone looking at a Kia More

My daughter and I walked into Family KIA on Tuesday, September 24,2013. It was day 4 for us in looking for a vehicle. We were worn out to say the least. We were greeted and treated well by the entire September 24,2013. It was day 4 for us in looking for a vehicle. We were worn out to say the least. We were greeted and treated well by the entire staff from coming in to going out. Joey Cassata took very good care of us even after we signed the contract. I highly recommend Family KIA of St. Augustine and found that they really are down to earth, friendly and honest. This was a refreshing experience with a car dealership. The radio commercials about Family KIA are true. I will return to them in the future since they have earned my business. More

Customer service was just fantastic. The best car buying experience I've had. There was no pressure or hassle. They all went above and beyond on helping us. experience I've had. There was no pressure or hassle. They all went above and beyond on helping us. More

Tom Howe was great to work with. Very honest and helpful. He gave us great information about the Sorento and also we feel a decent deal. He walked us to the car and showed us the "ins and outs" of helpful. He gave us great information about the Sorento and also we feel a decent deal. He walked us to the car and showed us the "ins and outs" of the all the gadgets. Would recommend Tom to Friends. Jim and Janet More