Family Kia - Service Center

New Service Dept. is Awesome! As always everyone was friendly and helpful. The work I requested was performed timely and Joe was professional and very helpful in keepi is Awesome! As always everyone was friendly and helpful. The work I requested was performed timely and Joe was professional and very helpful in keeping me informed of the maintenance that was done, finished quickly and had my cleaned car ready efficiently. The new Facility is without question, outstanding and in my 60 years of driving, is probably the very Best Service Facility I have experienced in 3 countries!! More

Joe was outstanding! Your new facility is an enormous improvement. Very pleased with the work done to my car. Your new facility is an enormous improvement. Very pleased with the work done to my car. More

Great experience. Casey was great. Car was ready ahead of schedule. Kept me informed of what was going on. Casey was great. Car was ready ahead of schedule. Kept me informed of what was going on. More

Service department was great! Brought my vehicle in with an issue, they diagnosed it quickly, ordered the part and called me to schedule the replacement and it was all done in a t Brought my vehicle in with an issue, they diagnosed it quickly, ordered the part and called me to schedule the replacement and it was all done in a timely manner. I appreciate them! More

Great service, like the new waiting area, so much better than it was before, thanks than it was before, thanks More

They messed up my back breaks rotors and calibers because someone put the emergency brake on and drove my car around someone put the emergency brake on and drove my car around More

While out of town we’re were having issues with another Kia dealer trying to over charge us and not properly diagnose our car. I was able to get the car back home and the service department went above and Kia dealer trying to over charge us and not properly diagnose our car. I was able to get the car back home and the service department went above and beyond helping us get the car fixed. More

I was very surprised at how through and accommodating. things were handled . Thanks to Casey and Lou things were handled . Thanks to Casey and Lou More

Service Dept very good. sales Dept very good. Overall experience was great. My second Sorento from family Kia sales Dept very good. Overall experience was great. My second Sorento from family Kia More

I like the new Service area, looking forward to seeing the Show room area once it is done. The service desk is a bit small, it is hard to carry conversation with service Tech, too noisy. Also, appreciate the Show room area once it is done. The service desk is a bit small, it is hard to carry conversation with service Tech, too noisy. Also, appreciate getting my car washed. Keep up the good work While waiting for my car, walk thru the show room, looking at newer cars, talked with one of your sales consultants Richard Brannan, he took time explained about the cars and answered my questions. Everyone was very courteous. Thank you More