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Family Kia - Service Center

St. Augustine, FL

4.6
106 Reviews

106 Reviews of Family Kia - Service Center

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May 10, 2025

Always experience great service, courteous and knowledgeable staff. Have been bringing my Kia there since Dec.2017, never disappointed. Dealing with Casey I., am always assured my vehicle is in go More

by hankfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

We have bought many cars at Family, Anthony our Sales person for our last two cars was absolutely outstanding! More

by aliceandbob18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Steer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Workers are great. Car comes back running and looking better than when it goes in. would definitely recommend More

by carisarhinehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technicians
April 26, 2025

Best customer service on the planet ! !! Amazing how much they actually care about People wonderful!!!! Great People More

by halvorsenauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marius Telehoi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Fielden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luz Merturi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Halvorsen
April 26, 2025

Smooth sailing from the initial phone call to the time I picked up the car. Thank you! More

by lavrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Casey is a hardworking guy. Always happy when I get him as my service advisor More

by janaug02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Great guys there can’t wait for the new service center the wait was not to long and the guys gave me a time slot as to when they would finish up the job and they kept that. Not bad. More

by magliolinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 15, 2025

I had no issues during my visit and everyone was very personable and helpful! I got a $15 coupon as well which was helpful. And they washed my car. It looked amazing after. More

by cheyenneberube1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I was greeted immediately upon arrival. Check in was quick and easy. The work was performed and the vehicle was ready quickly . I was pleased with my visit. More

by bmckeen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Ingenito
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Great experience My service guy was awesome G g g g g g g g More

by preachersas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
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