Family Kia - Service Center

Casey was great to work with. He was understanding of my situation, I was on vacation 800+ miles from home when experiencing car trouble. I visited Family Kia, he took the car bac He was understanding of my situation, I was on vacation 800+ miles from home when experiencing car trouble. I visited Family Kia, he took the car back immediately and gave me an answer within two hours. Rush, ordered the part, gave me daily updates as to when to expect it in and have the work completed within my time limits. All around great experience. Much better than any of the Kia dealerships, I’ve dealt with in the Pittsburgh area. More

The service was exceptional and well informed with everything that I needed to know about my current car everything that I needed to know about my current car More

Great service-reasonable cost. Thought I needed break pads, but tech said not yet. How many places would that happen! Thought I needed break pads, but tech said not yet. How many places would that happen! More

Casey I. in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keepin in service dept. was patient and courteous. Helpful to this "senior" lady in getting my vehicle repaired by answering my many questions and keeping me informed about the issues. More

Great customer services, maintenance perform was outstanding, the wheel warranty was great, wheels look brand new. outstanding, the wheel warranty was great, wheels look brand new. More

Thanks for everything! Appreciated getting a next day appointment for an issue and getting it fixed that day Appreciated getting a next day appointment for an issue and getting it fixed that day More

Just completed my first oil service, along with some recall work as well. My advisor was Joseph. He was excellent….met me upon arrival, check-in was quick and easy, and service was completed within recall work as well. My advisor was Joseph. He was excellent….met me upon arrival, check-in was quick and easy, and service was completed within timeframe provided. Overall easy process and great experience! More

Excellent service and like always in a timely manner. Very valuable Service Advisor . Thanks Casey Very valuable Service Advisor . Thanks Casey More

The service department was very easy to work with. I had prepaid maintenance from when I bought my car at another dealership and forgot about it. The service advisor checked it for me without me askin I had prepaid maintenance from when I bought my car at another dealership and forgot about it. The service advisor checked it for me without me asking. It was covered! Well done! More

Derek was very knowledgeable about the product. You understand what I needed and get exactly what I wanted to get done. You understand what I needed and get exactly what I wanted to get done. More