Family Toyota of Arlington

FABULOUS, AWESOME, best car buying experience EVER!! Paul Ward was amazing. My appt. was at 4 pm we set the appt by phone the previous day, when I walked in, he met me and already had my choice of vehicl Paul Ward was amazing. My appt. was at 4 pm we set the appt by phone the previous day, when I walked in, he met me and already had my choice of vehicles, ready for test ride. No back and forth on pricing, BOOM his price was where I needed it to be. Within 1.5 hours I was driving home in my new car. Finance was so awesome! More

Great Dealership Salesperson was knowledgeable and accommodating. Pleasant experience overall and grateful to know I was getting a good deal right off the bat, rather Salesperson was knowledgeable and accommodating. Pleasant experience overall and grateful to know I was getting a good deal right off the bat, rather than having to fight for it. More

Good dealership Good overall experience. Paul unexpectedly ordered an antenna and new windshield wipers after I bought the truck, which was nice. Sales experience was Good overall experience. Paul unexpectedly ordered an antenna and new windshield wipers after I bought the truck, which was nice. Sales experience was good, and the price on the truck was unmatched anywhere else. My only suggestion is that if your dealership truly doesn't negotiate prices, be 100% up front about it. I would have liked to know that within the first few minutes or even seen it on the website. More

Awesome! Our experience was made so much better by Paul, he was so helpfull and obviously loves what he does. Even when I changed my mind on the color, sudden Our experience was made so much better by Paul, he was so helpfull and obviously loves what he does. Even when I changed my mind on the color, suddenly there it was! We definitely would recommend this dealership, thank you so much! More

Prius Prime great purchase experience Purchased my new Prius Prime from Family Toyota with Paul Ward. He’s a seasoned veteran in Toyota auto sales and top notch. Once I had my specs uplo Purchased my new Prius Prime from Family Toyota with Paul Ward. He’s a seasoned veteran in Toyota auto sales and top notch. Once I had my specs uploaded he went to work, located a car and put the deal together in a couple of days. Car was spot on with the price and features, and we closed on it without a hitch. More

Knowledgeable and easy to work with Very knowledgeable, answered all our questions, encouraging but not pushy. Did not have a rigid structure of how we had to go through the purchase pr Very knowledgeable, answered all our questions, encouraging but not pushy. Did not have a rigid structure of how we had to go through the purchase process. Easy, friendly. Matched the salesman to our personal style. More

Paul Ward is an amazing salesman! Paul Ward helped me thought the entire process of trading in my 92 Camry for My 2018 Camry. Being a first time new car buyer I was nervous about gett Paul Ward helped me thought the entire process of trading in my 92 Camry for My 2018 Camry. Being a first time new car buyer I was nervous about getting approved ,but I did get approved thanks to Paul! I was so amazed by the new Camry, when Paul pulled up in it and told me it was mine! When I test drove the 2018 Camry I felt like I was dreaming, because it was mine! To future car customers please please please seek out Paul Ward to be your salesman! To the management please consider giving Paul Ward a raise and promotion! I fully intend to send everyone I know who needs a new car to your dealership and your awesome salesmen Paul Ward! Thanks for a great experience! Jeff Byers More

My first car Todd made sure I got only the best for my first car. He was very patient and helpful. I highly recommend working with him. Daniel made the finances pa Todd made sure I got only the best for my first car. He was very patient and helpful. I highly recommend working with him. Daniel made the finances pay quick and painless. Family Toyota is the best dealership! More

Fantastic Dealership Family Toyota of Arlington is a great place to purchase a new vehicle. I am a very particular car shopper. I study the models, the body colors, the Family Toyota of Arlington is a great place to purchase a new vehicle. I am a very particular car shopper. I study the models, the body colors, the interior colors and the options, and then go looking for the exact vehicle I want. I talked to 7 out of the 21 Toyota dealers in the metroplex asking if they had the vehicle I was looking for. When they said they didn't, I asked if they would be willing to special order it for me. They all said they wanted to sell off their current inventory – except for Family Toyota of Arlington. Family Toyota of Arlington (like all the other dealers I talked to) also did not have what I was looking for in stock. But instead of blowing me off, they custom ordered the exact vehicle I wanted. I have to say, I'm always happiest when I get what I want. Thank you Family Toyota of Arlington for ensuring the customer gets what they are looking for rather than just the usual dealer run-around. More

Great deal with a great dealer I worked with Paul Ward and it was a great first time experience. Paul really went down to detail, answered all my questions, and got me an amazing de I worked with Paul Ward and it was a great first time experience. Paul really went down to detail, answered all my questions, and got me an amazing deal. As a first time buyer, Paul made the experience fantastic. I couldn’t ask for a better deal nor a better sales man to work with. I highly recommend future/past buyers to come see Paul Ward. More