Family Toyota of Arlington

Best dealer I've experienced I bought a used Ford Taurus SHO from them today! As anyone knows buying a car is a daunting task, Paul made it an effortless experience. He was on poi I bought a used Ford Taurus SHO from them today! As anyone knows buying a car is a daunting task, Paul made it an effortless experience. He was on point with all my concerns and really made it easy. Daniel was great with the financing, this is usually the time when I feel most at guard and time to roll my sleeves up and get ready for a fight but these guys made the experience great. It was really great working with them both and they totally made me feel at ease and weren't pushy or "on" with tacking a million things on to the bill. They really listened to all my wants and needs and they were great with my 2 young kids during the experience. Thank you guys so much, I walked away feeling happy with my purchase and have absolutely no buyer's remorse. You guys really went above and beyond and I will recommend family Toyota for all of my future purchases or my friends purchases. See Paul for the car and have Daniel punch your numbers and you won't be disappointed. Thank you guys so much and, I really appreciate it. More

It Doesn’t Get Better Than This I purchased my umpteenth car from Andrei Mihailescu and it could not have been a better experience. He is the best! Called him Monday morning with wha I purchased my umpteenth car from Andrei Mihailescu and it could not have been a better experience. He is the best! Called him Monday morning with what I needed and he was back in touch within the hour. Brought the car to me! It was perfect for the young lady in need of a car. Sealed the deal and picked up car the next day. Andrei had even arranged for paperwork to be signed under his watchful eye. We were gone in 30 minutes. Car was in showroom shape and a few cosmetic flaws had been repaired. Andrei is the person I will always purchase from because he is dependable, hard working and full of integrity. The only thing he won’t do for his customers is pay for the vehicle! More

Awesome This was a awesome experience. No one would help me but Paul Ward went above and beyond to help me into a brand new Toyota with a low payment that is This was a awesome experience. No one would help me but Paul Ward went above and beyond to help me into a brand new Toyota with a low payment that is affordable for my situation. More

"Family- "Is more than a word." There's always that one dealership out there that handles customers with respect and patience, but you've never experienced it first hand. You know th There's always that one dealership out there that handles customers with respect and patience, but you've never experienced it first hand. You know the one, it's where soft music is playing and customers are being cooled with fans waved overhead by employees, while you get to drink a Mai Thai through a straw. It's out there, you've just never seen it. It's a Unicorn at the end of the rainbow. Well, I'm here to tell you it does exist. Well, almost. Minus the Rainbows. Unicorns do exist. Family Toyota is the dealership you've been looking for and our experience was nothing short of spectacular. It started with a text.....about a Unicorn. No really! I consider the 2017 Tacoma TRD Pro a Unicorn of sorts. You rarely see them in the wild and when you do they are gone in a flash. This one was even White! and exactly what I had been looking for, for two years. That text went to Danny Vu, who responded quickly that he still had the Unicorn and that he could have it ready to look at this afternoon. I was hooked. When we showed up, the Unicorn was standing there in all it's glory, all nice and shiny like it just had a bath and a comb. Danny came out to meet us and immediately said "Hop on, let's go for a ride" I didn't hesitate one bit. I have to admit, I was giddy from anticipation and a bit nervous. I was just hoping to not get bucked off really. As I climbed on to the steed and pressed the start button, she roared to life like a lion. As everyone was buckled in, she pranced out of the lot and then, we were off. It was truly a dream come true. After arriving back from cloud nine and parking her back in the stall, it was time to do what everyone dislikes to do, talk about financing. Ugh. I know. We sat down with Danny and he immediately made us feel at home and that there was absolutely no pressure to make a deal today. I told him we needed the opportunity to talk to our bank and that we would let him know later this afternoon. This is where it gets tricky though. Danny said "Hold on." " I need to get my sales Manager as part of the process." Ahhhhhhh. Yep, It was about to happen, we were about to get roped into a 6 hour process and be there until midnight. Shoot me now. But it never came. Ronnie (Manager) came over, introduced himself, gave me his card, and sat down. I explained to him we just need to talk to our bank and run the numbers. He totally understood, shook my hand and said "No worries, I totally understand." We left. What!!! Did that just happen? Did we just walk out of a dealership without any pressure what so ever to buy a car? Yep. We did. But this was far from over. When you've waited for the Unicorn as long as I have, you cant seem to get it out of your mind. Now, more then ever, it was impossible. We discussed it while driving home and decided to see what the bank could do. While that was happening, Danny never lost touch through text about what he could offer us through Toyota Financing and in the end, it was better through them, rather than through our bank. After texting about the particulars and getting the final numbers hammered out, we locked it down and made room in the stalls for our new steed. I just had to wait another day!! What? Wait? Well, I guess it was a small price to pay for such a long wait. Danny said he would get her washed up, combed and ready to go. Absolutely zero sleep was about to go down tonight. After an exhausting night of tossing and turning, the day had finally arrived. I was ready. We arrived at noon on a sunny day with a slight breeze and a scent of Spring in the air. Boy, was she shined up and looking good. Hair blowing in the breeze like a stallion she was. We walked in and Danny greeted us with a smile and a firm handshake. He said it would be a few minutes and finance would be right with us. This is the most excruciating part, there she is right outside the door, and I cant leave until that paper is signed. My stomach hurts. Danny walks out and said "Finance will see you now." Wahoo! We walked into Daniels office and he had everything ready for us to go, went over the numbers, other offerings, and we put pen to paper and that was that. I know, dramatic right. But that was just it. It wasn't dramatic, it's wasn't painful, there wasn't some kind of hidden agenda from the dealership. It was as the Italians say, Bing, Bang, Boom. Simple. It's not often you get to experience a dealership that treats you the way you think you should be treated. They understood that our time was precious and we didn't live close to the dealership. They didn't put pressure on us like so many other places do. Family Toyota did just what the name implies, they treated us like Family. That goes a heck of a lot farther with me than some fancy coffee machine, or some high end craft bar inside because they want to keep you there. it was just fantastic! Thank you to everyone involved in the process, Danny, for your smile and honesty. Ronnie, for letting us take the time to think about our purchase. To Daniel explaining what exactly we wanted and being quick to task. We spent a total of an hour and thirty minutes in Family Toyota and to be honest with you, I don't think it was enough. Come here first, you wont go anywhere else. Cheers. More

Great service Nick at Family Toyota of Arlington was incredibly helpful. Straightforward answers, and friendly service made for a pleasant shopping experience. We w Nick at Family Toyota of Arlington was incredibly helpful. Straightforward answers, and friendly service made for a pleasant shopping experience. We will definitely be recommending Family Toyota and Nick to our friends! More

Very Straightforward and Friendly Service Better than Vandergriff in Arlington, that's for sure. Came to Family Toyota hoping for better luck. Not only did we get a better deal, but with no Better than Vandergriff in Arlington, that's for sure. Came to Family Toyota hoping for better luck. Not only did we get a better deal, but with no hassle. The team at Family Toyota was very honest and courteous. By far the smoothest car buying experience I've had. Highly recommend Family Toyota. More

Amazing service Danny Vu Tran was exceptional. Friendly, understanding and took time with us. We drove over 60 miles to come and he made it all worth it. Dealership w Danny Vu Tran was exceptional. Friendly, understanding and took time with us. We drove over 60 miles to come and he made it all worth it. Dealership was nice, neat and clean. More

The impossible made possible! We needed a 2nd vehicle urgently, but our situation was not an ideal one, Paul Ward went above and beyond from the moment he received my inquiry to ma We needed a 2nd vehicle urgently, but our situation was not an ideal one, Paul Ward went above and beyond from the moment he received my inquiry to make sure we drove away in not one but 2 brand new vehicles paying what we were willing to pay. The signing process which is were you usually get lost in these kind of deals was made I an easy to understand way by Daniel, we left knowing exactly what we were paying for and for how long. The only thing I would recommend to the dealership is to add a little kid's area that way kids can be kept busy while Mom and Dad make a deal. Other than that keep it up! You will be seeing us again! More

First Class experience When I first arrived, I had no intentions of purchasing. The sales representatives made themselves fully available and answered all questions without When I first arrived, I had no intentions of purchasing. The sales representatives made themselves fully available and answered all questions without hassling or pressuring us. Everyone made sure we were comfortable with all decisions being made and continuously met our needs throughout the visit. The bonus is I walked away with a great deal on a top notch vehicle!!! More