Family Toyota of Arlington

Great Service! Urich and the Family Toyota team really took care of me. They got me in car I wanted and with a great deal to boot. Urich and the Family Toyota team really took care of me. They got me in car I wanted and with a great deal to boot. More

Great dealership that lives up to its "Family" name We were looking for a car having returned from working abroad. Saw a car online, liked it, came in and 45 min later we had purchased it. Andrei Mihail We were looking for a car having returned from working abroad. Saw a car online, liked it, came in and 45 min later we had purchased it. Andrei Mihailescu was straight forward, friendly, and helpful. Finance guy was professional and fast. Receptionist gave our kids netflix to watch so that my wife and I could talk to the dealiership and take care of the paperwork. They also gave our kids popcorn. Truly living up to the "Family" part of the name. I would do business with them again any time! More

This MY guy for cars Purchased my 3rd vehicle from Josh and wouldn't buy anywhere else. He is a no pressure, straight to the point salesman who can tell you everything abo Purchased my 3rd vehicle from Josh and wouldn't buy anywhere else. He is a no pressure, straight to the point salesman who can tell you everything about what you want to get in to. I was in and out within an hour. HIGHLY recommend him to anyone looking to purchase. Also Family is the best dealer in town. Excelent customer service and their service dept is top notch. Can't say enough good things about this place. More

Best Dealership in the world!! Andrei makes it a fun time every time. Our 4th car from him, and 5th car to buy from the dealership. And the coffee gets a mention. Andrei makes it a fun time every time. Our 4th car from him, and 5th car to buy from the dealership. And the coffee gets a mention. More

Toya is awesome. I recently purchased a RAV4 at Family Toyota and worked with Toya on the purchase. She was very pleasant to work with, no pressure just informative a I recently purchased a RAV4 at Family Toyota and worked with Toya on the purchase. She was very pleasant to work with, no pressure just informative and professional in her approach. Would recommend her to others. More

Great service Shout out to Family Toyota for my 2014 RAV4 ( Thank you Toya for great customer service and the rest of your team). 💯 Fireman Mike🚒🚒🇱🇷 I'll be Shout out to Family Toyota for my 2014 RAV4 ( Thank you Toya for great customer service and the rest of your team). 💯 Fireman Mike🚒🚒🇱🇷 I'll be back More

Toya, Josh, and Lee are terrific Toya was very pleasant and low-key with me. I went to seven dealerships and she ended up giving me the best price on the car and the best trade in va Toya was very pleasant and low-key with me. I went to seven dealerships and she ended up giving me the best price on the car and the best trade in value. Josh and Lee, also, were helpful when it came time for paperwork at the end. More

Everyone is very helpful and polite We were looking to buy a RAV 4 and it was a complete nightmare getting pricing with all the dealerships. Then we came upon Family Toyota. Darrell was We were looking to buy a RAV 4 and it was a complete nightmare getting pricing with all the dealerships. Then we came upon Family Toyota. Darrell was our salesman and we dealt mainly with him over email and negotiated a price. We came in to see him and he patiently answered all our questions. We ended up ordering the car we wanted and he had anticipated the car was going to come on a certain day. The car ended up being delayed and he was able to get us a rental car until the car came in. The purchase of the car was almost seamless. A few months later I was having trouble connecting my new phone with the car so I came to the dealership and met Larry Leonard. I explained that i needed help connecting my phone and he came into the car and helped me figure it out. When he wasn't able to figure it out he took me to service and introduced me to Danny Tran. He helped me connect my phone and showed me some cool features that i didn't know I had. I spoke with Terry to reschedule my first maintenance and she was so nice and accommodated my schedule. I definitely would recommend them to everyone! More

Andrew was great. Finance guy was great. Tonya was great. I had a great experience with the team at Family Toyota. My salesman, Andrew, was quite knowledgeable of the vehicle and provided an excellent custome I had a great experience with the team at Family Toyota. My salesman, Andrew, was quite knowledgeable of the vehicle and provided an excellent customer service experience. More

Smooth transaction Pre-negotiated OTD sales price with Nick Chargualaf via email. Went in for a test drive, but wasn't 100% sure and explained that I also needed to test Pre-negotiated OTD sales price with Nick Chargualaf via email. Went in for a test drive, but wasn't 100% sure and explained that I also needed to test drive a CX-5 to make the decision. No problem, Nick says. No pressure and no typical aggressiveness that you usually have to deal with at car dealerships. Went to test drive a CX-5 - great car with many features, just didn't like the ride (too bumpy) and how the tranny shifted, RAV4 is much smoother. Came back and finalized the transaction with Nick. Decided to go with a different exterior/interior color combination and again Nick delivered, for the same OTD price. Great overall experience. More