Family Toyota of Arlington

I should have written a review sooner!! Today was my third trip into Family Toyota for Service. Each time the experience was outstanding!! The first time we took my Wife's car in for servi Today was my third trip into Family Toyota for Service. Each time the experience was outstanding!! The first time we took my Wife's car in for service and we forgot to ask Jason to have the rear view mirror to be tightened up. She couldn't adjust her mirror. Jason made arrangements to get the mirror tightened right away. Outstanding!! Then I took my Prius in for the 30K Service. Perfect!! Could not have been happier. The car was washed and looked as good as new. Outstanding!! Then I needed an annual inspection on our Suburban. You guessed it!! Jason came through again. These guys seem to be able to do everything well. Thank you Family Toyota for coming to Arlington. Tommy More

Bought a used car The representative was very helpful, didn't take too long. Very clear with the details. Very friendly, very easy going and friendly environment. Highl The representative was very helpful, didn't take too long. Very clear with the details. Very friendly, very easy going and friendly environment. Highly recommend this dealership. More

Great place, great deal I picked this dealership for location as I live near it. I also read the reviews and they were pretty positive. That said, I am glad I chose the deale I picked this dealership for location as I live near it. I also read the reviews and they were pretty positive. That said, I am glad I chose the dealership to make my purchase. The entire experience was good and the people are great. My salesperson, Andrei was more than helpful. I got the deal I wanted and no hassle in finance. Considering I went in with only a trade, which I was upside down on, I still drove off in a great car and with $0 down payment. My payment was actually lower than expected, even though I was happy with what I was told before going to finance. (I'll take it!) I highly recommend this dealership for a no hassle deal. More

CUSTOMER SERVICE Good management team,friendly, knowledgeable about the product , optimal delivery time,Responds to inquiry on time and make appropriate changes when r Good management team,friendly, knowledgeable about the product , optimal delivery time,Responds to inquiry on time and make appropriate changes when requested.Value pricing.Neat environment More

Honest and Efficient Spoke with Zandor on the phone before I came up and he was very helpful. Did my application online which helped get the process along. Once I got the Spoke with Zandor on the phone before I came up and he was very helpful. Did my application online which helped get the process along. Once I got there everything went smoothly. Everyone was helpful and made you feel at home. This was my first time buying a car and they made it a great experience. Thank you Toyota! More

An Honest Dealership In today's world it is hard to find a car dealership that doesn't go for high pressure sales but Family Toyota of Arlington seems to value honest busi In today's world it is hard to find a car dealership that doesn't go for high pressure sales but Family Toyota of Arlington seems to value honest business over pushing customers to buy something. The first time we visited the lot, we didn't even have a salesperson come running up to us. We had a chance to look around without a salesperson hounding us the whole way. We made an appointment and met with Darell Shaffer, who promptly handed us the keys to the vehicle we wanted to test drive. He didn't even insist on riding with us. Instead, he allowed us to take a drive without the pressure of a sales person in the vehicle trying to hype up the car. We were satisfied with the test drive and started the paperwork. The nice thing about Family Toyota is they offered their best price up front and even told us if they cannot match another dealer they would understand and tell us to go for the best deal we could get. They do a lot of the paperwork up front so that you don't spend two hours in the finance department getting pushed to buy extended warranties and such. Overall, it's refreshing to find a dealership that works with their customers to get the best deal instead of pushing a sale. I would highly recommend them if you are in the market for a Toyota. More

Honest and Transparent Andre Speed helped me and my family today. He is an awesome sales specialist and was very thorough in presenting the information. He is very understan Andre Speed helped me and my family today. He is an awesome sales specialist and was very thorough in presenting the information. He is very understanding and very helpful. My family has been to this location before and we always appreciate their service! More

The place to buy a car! Love the way they do business. No pressure, friendly, and willing to work with you. Thank you Andre and Derrick! Will definitely do business in the fu Love the way they do business. No pressure, friendly, and willing to work with you. Thank you Andre and Derrick! Will definitely do business in the future with family Toyota. More

Very easy Was a pleasure working with nick. The process was fast and easy. Very friendly. Would definitely come back for my next purchase. The experience was g Was a pleasure working with nick. The process was fast and easy. Very friendly. Would definitely come back for my next purchase. The experience was great More

Times Three The name says it all, Family Toyota! The deals they make don't end up taking the whole" family tree" to make the deal happen. No pressure, no hype, n The name says it all, Family Toyota! The deals they make don't end up taking the whole" family tree" to make the deal happen. No pressure, no hype, no bull, hard to find a place anymore that treats you like family. More