Family Toyota of Arlington

I am SOLD on Excellent Customer Service! When you have a not so pleasant experience with a purchase, it is so encouraging to have a company like Family Toyota, and working with an employee li When you have a not so pleasant experience with a purchase, it is so encouraging to have a company like Family Toyota, and working with an employee like Nick Chargualaf, in your corner. This truly was a great buying experience and I would highly recommend my friends, family, and associates visit Family Toyota, and please ask for Nick, the next time you are looking for a responsive team and want to feel like a valued customer. More

Great experience Zoe attended me and got me the car that i needed for the best price possible. I didn’t have much money to put down and she worked miracles and got me Zoe attended me and got me the car that i needed for the best price possible. I didn’t have much money to put down and she worked miracles and got me my dream car for a great price! Highly recommend you go see her if you’re looking for a car. Very truthful and truly wants the best for you More

I got the truck I wanted at a great price. We got off to a rocky start but my salesman (Paul Ward) went the extra mile to make things more than right. I would recommend this dealership and sale We got off to a rocky start but my salesman (Paul Ward) went the extra mile to make things more than right. I would recommend this dealership and salesman to anyone who asked. More

Best Car Buying Experience I just had the best car buying experience I’ve ever had at Family Toyota! I found the car I liked online and requested a test drive. Paul Ward contact I just had the best car buying experience I’ve ever had at Family Toyota! I found the car I liked online and requested a test drive. Paul Ward contacted me the next morning and scheduled an appointment. He was very friendly and had the car ready to go. I appreciate that he was honest and to the point so I didn’t waste time. Everyone on staff was friendly and helpful, and Scott in financing was very efficient. The whole process took less than 2 hours. I appreciate that Paul went above and beyond to help me, and I highly recommend him and Family Toyota! More

Wow experience! IF YOU ARE LOOKING FOR AN EXCELLENT ALL AROUND EXPERIENCE PLEASE SEE MICHAEL NKOLLO & PAUL WARD. I HAD NOT SO GREAT EXPERIENCES WITH OTHER LOCAL TOYO IF YOU ARE LOOKING FOR AN EXCELLENT ALL AROUND EXPERIENCE PLEASE SEE MICHAEL NKOLLO & PAUL WARD. I HAD NOT SO GREAT EXPERIENCES WITH OTHER LOCAL TOYOTA DEALERSHIPS..I EMAILED MICHAEL NKOLLO & PAUL WARD AFTER USING MY USSA MEMBER RATE RECOMMENDATION AND WAS NOT DISAPPOINTED. I GOT WHAT I WANTED. More

Quick and easy Paul W quickly reviewed my options given my criteria and narrowed down the decisions effectively with concise calculations. Appreciated his patience a Paul W quickly reviewed my options given my criteria and narrowed down the decisions effectively with concise calculations. Appreciated his patience and explanation on lease end expectations and the pros/cons. Would recommend Paul W and dealership More

Best car buying experience ever! We would definitely purchase from this dealership again. Our sales person was awesome, Paul. Our finance person was awesome, Daniel. We were in and ou We would definitely purchase from this dealership again. Our sales person was awesome, Paul. Our finance person was awesome, Daniel. We were in and out of there in record time. Absolutely no hassle experience!! More

“Awesome Shopping Experience“ After my first visit to Family Toyota and working with Zoe Avery on the purchase of my new RAV4, I was sold. It was such a great shopping experience. After my first visit to Family Toyota and working with Zoe Avery on the purchase of my new RAV4, I was sold. It was such a great shopping experience. I already own a Camry with over 200,000 miles and a Yaris with over 100,000 miles and have had no problems with them, so Toyota’s pretty much speak for themselves. However I was in the market for a SUV and again wanted a Toyota. Zoe Avery was so knowledgeable in explaining the different RAV4 styles which made my selection so much easier. I was going to finance through my credit union but after speaking with Daniel Youssefzadeh in Finance, I left with my new vehicle financed by Toyota. I am telling everyone that I know in the market for a new or used vehicle to visit Family Toyota of Arlington and ask for Zoe. She is the best. Cynthia More

Worst dealer ever!!! Two months and plates have not been received yet,nobody knows how to resolve this,you call them and they always say “call back next week,then the next Two months and plates have not been received yet,nobody knows how to resolve this,you call them and they always say “call back next week,then the next week then the week after and so on”” More

Paul ward is amazing Came in I got a car I am so happy this car is amazing thank you toyota. Paul ward went above and beyond my expectations Came in I got a car I am so happy this car is amazing thank you toyota. Paul ward went above and beyond my expectations More