Family Toyota of Burleson

Great experience My experience at Family Toyota was excellent. Josh Tackett was very informative and helpful in my decision to purchase a 1794 Tundra. Very professio My experience at Family Toyota was excellent. Josh Tackett was very informative and helpful in my decision to purchase a 1794 Tundra. Very professional and personable. I cannot remember the name of the manager during negotiations was very friendly and helpful. Nick in finance was great and very helpful in making my decision with the gap insurance. Nick made signing the papers very easy. The overall experience at Family Toyota was over the top outstanding. I'm very grateful and will be back for service as well as buy my next truck. Thank You Gary Hoff More

Used Toyota Prius - Low Miles with reasonable asking price The buying experience with the sales and service staff was excellent than I ever had anywhere in the past 2 decades in US. Each one of them has high r The buying experience with the sales and service staff was excellent than I ever had anywhere in the past 2 decades in US. Each one of them has high respect for you and conducted the business with high ethics and responsibility. The whole process of negotiation, loan process and car reconditioning was so smooth that I want to come back for another car later this year. More

Great Dealership and Staff I leased a new 2015 Toyota Avalon and my son purchased a used 2007 Toyota Avalon. Rudy Ceniceros is the sales representative and Dustin Herndon was th I leased a new 2015 Toyota Avalon and my son purchased a used 2007 Toyota Avalon. Rudy Ceniceros is the sales representative and Dustin Herndon was the Sales Manager that I dealt with and they are both top notch in what they do. I have bought 7 vehicles from these two individuals in the last 5 years and am very happy with their expertise and service. Since Family Toyota of Burleson opened up and these two gents are now assisting customers there, I will take my business to Family Toyota even though it is a bit further to drive. The dealership is very nice and has a friendly and helpful staff. When you walk in you feel right at home. Five Stars for this top notch establishment!!! More

Great customer experience Everybody treated us with a friendly and welcoming spirit. They gave us a tour of the place which is very nice. It has a theatre room with free popc Everybody treated us with a friendly and welcoming spirit. They gave us a tour of the place which is very nice. It has a theatre room with free popcorn available. The waiting areas are very comfortable with a double fireplace. Would recommend this dealership to all my friends and family. We will bring our other car here to be serviced as well. Every team member welcomed us and were available for anything we needed. More

Fantastic experience, very excited! I live in Burleson, family has been here for a long time, and was very excited about this dealership opening. I purchased a 2015 Toyota RAV4 limited o I live in Burleson, family has been here for a long time, and was very excited about this dealership opening. I purchased a 2015 Toyota RAV4 limited on New Years Eve. I traded in a vehicle as well and got a fair trade in value. My salesman, Chris, was excellent and went above and beyond for me. He was friendly, honest, and very personable. Negotiated me into a deal where I felt comfortable and well informed. As a salesman he was not pushy but appeared very interested in selling me the vehicle. I feel like he is an example of what people want in a salesman when they are interested in buying a car. Niki was my financial contact and was very caring and walked me through the process in an easy to understand way. She explained everything thoroughly so that I understood, and worked with me to get a great interest rate. The overall look of the dealership is welcoming and has a nice hometown feel. I appreciated the Burleson painting and liked that I could recognize the buildings portrayed. Overall everyone I spoke with was very friendly and welcoming. I am very excited to have purchased from this dealership for its convenience (being in the city I live) and because of the employees. I did come back once to resign some paperwork and drop off a spare key for my traded in vehicle, everyone as just as friendly as before, I appreciate the follow up calls and e-mails. You can tell this dealership and its employees want to make you feel welcomed, and they do. More

Purchased 2015 Highlander The initial experience was unbelievable for me and my wife. From the first salesperson we met (Tammy) to the Financial and Ins person Nikki they bent The initial experience was unbelievable for me and my wife. From the first salesperson we met (Tammy) to the Financial and Ins person Nikki they bent over backwards to make sure our visit was enjoyable. This is our 5th Toyota purchase and followed our salesman Jeff to this dealership. This facility is by far the best we have ever seen. You can't go wrong by doing business at this dealership. Even met the owner and he was as friendly as his staff. This is an A plus in our books. More

Great experience Worked with Vu Tran. Had a great overall experience and made a deal happen on a 2015 Scion FR-S. Wish you guys were closer, though but other than that Worked with Vu Tran. Had a great overall experience and made a deal happen on a 2015 Scion FR-S. Wish you guys were closer, though but other than that, A+ would recommend to anyone! More

Awesome and quick service! Without a doubt the best experience I ever had with buying a vehicle! Great service I was in and out of there in no time! Very willing to work with yo Without a doubt the best experience I ever had with buying a vehicle! Great service I was in and out of there in no time! Very willing to work with you on your needs and wants, and beautiful facility to boot! Would highly recommend to anyone! More

Family Toyota of Burleson - Awesome! Honestly cannot describe in words how great this experience was for my wife and I. We first looked on the website and were very pleased and surprised Honestly cannot describe in words how great this experience was for my wife and I. We first looked on the website and were very pleased and surprised with the user friendliness of it as far as finding the make and model we were searching for and the option it gives you to see all the payment options, trade in values, interest rates, etc. That was just the beginning of it. After we had found the car we wanted, we called and were set up with Dustin Herndon and Jeff Raim. I cant speak highly enough of each of these men and the true professionalism and knowledge they each have as well as being honest and genuine throughout the whole process. You can tell they truly love what they do and they treat you like a person should be treated. They are not pushy and do not give you and false information or try and persuade you into doing something that will not benefit you. Each employee we met has a true love for what they do and are happy to be there doing their job. I think that starts from the top and trickles down into each employee. Skip Jabbar has truly done a fantastic job in opening and running/owning this dealership and you can see that in his employees by the way he treats them and you can see it in their work ethic and passion for their job. This is our first car my wife and I have purchased together and we have a 1 yr old daughter so it really is our first "family car" and we couldn't have bought it at a better place. This is the first car of many we will buy in our lifetime from Family Toyota. They really do treat you like family and my wife and I are looking forward to a lifetime relationship with Family Toyota of Burleson and all their wonderful employees. More

More than one could hope for! I first contacted Family Toyota through their website to schedule a test drive, and immediately received a personal response from their Internet Relat I first contacted Family Toyota through their website to schedule a test drive, and immediately received a personal response from their Internet Relationship Manager, Jeff Raim. Family Toyota uses Kelly Blue Book to appraise used vehicles, and the dealership offered a better trade-in value than I received at Carmax. Working with Jeff was great; he was flexible with my schedule, very helpful, and kept me well informed of both their process and the details of my new vehicle. Very happy with my new car and will recommend to others. More