Family Toyota of Burleson

I was recommended to Gerrick Compton by a family friend. I can not say enough about my experience. I called Gerrick and he immediately answered his phone. He answered all my questions and guide me in the I can not say enough about my experience. I called Gerrick and he immediately answered his phone. He answered all my questions and guide me in the right direction. He was very proactive and he does have a servant's heart. We told him what we were looking for and he went on to work and found exactly what we were looking for. No pressure on his part. I highly recommend Gerrick to anyone looking to buy a Toyota car in Texas. More

Great service. Car wash people broke antenna off. Got fixed next day at no cost to me everyone friendly and did their best to accommodate me. Car wash people broke antenna off. Got fixed next day at no cost to me everyone friendly and did their best to accommodate me. More

Purchasing a car with Jason was a great experience. He never pressured us in the sales process and worked with us to give different suggestions and options in our buying process. When we put things on He never pressured us in the sales process and worked with us to give different suggestions and options in our buying process. When we put things on hold a couple months he was gracious and would just occasionally text to check in. When we were ready to buy, he was straight up about incoming inventory and costs. The car came in as expected and we are excited to own a new vehicle for the first time in over a decade! And thank you to Family Toyota of Burleson for recognizing your Veterans and appreciating their service in tangible ways! More

This dealership had excellent customer service from the time I walked in until the time I left. Mr. Jevon Dorsey was very patient and made my experience awesome by answering my questions and explaining the time I walked in until the time I left. Mr. Jevon Dorsey was very patient and made my experience awesome by answering my questions and explaining the loan process to me. More

Friendly, professional, timely- great place to buy and have your vehicle serviced. The staff is great. have your vehicle serviced. The staff is great. More

Everyone is very helpful, I bought my car with Mustafa and I’ve been doing all my car services there and they are always great. and I’ve been doing all my car services there and they are always great. More

I went to Family Toyota to Look at a Kia Preowned and was taken care of by Katie Davis who was outstanding in everyway, she had the car ready when I showed up and even stayed later to make sure she took care taken care of by Katie Davis who was outstanding in everyway, she had the car ready when I showed up and even stayed later to make sure she took care of me. We went for the test drive and I noticed some things like wind noise which I didn't like and she did not try to make excuses to get me to buy it, she agreed with me. I was disappointed to say the least because I thought I found a great car and now thought I would have to start over in the preowned Jungle out there... but she calmly said "don't worry " we will see what else we have and mentioned Camry. , I told her I had thought about Camry but only The XSE which I did not think they had the Model I was looking for. Turns out not only did they have the XSE but they had The Exact one I was looking with the Pearl white and Panoramic Black roof w all the bells and whistles and together with the Help of Bryan the manager who was also Awesome they fit it into my Price range. They worked with me to get the numbers right, which is unheard of these days and guess what, I bought it and drove it home. To top it off I had my old car there and no way to get it home. They had Katie drive it to my house later that day while some one followed to take her back. I still cannot believe, I got the exact car I was thinking about but was seeing them all over for 4 - 8 K more than I paid.. I got Car Love !! When you see the car you know has be yours !! Also a little side note they don't drop 2-5 thousand dollar bombs on you in the finance office for air in the tires and window tint or Magical Wax that gives you better gas mileage LOL and say yea that is part of the price. Straight forward dealership w Fantastic People and service !!! Thanks again Katie and Bryan !! P.S. Let me say that I first bought a Nissan Xterra for my daughter 7 years ago from this dealership and she still has it and loves it, The truck has not had any issues and the service was outstanding back then and they even picked up her trade in where she was training in FL for the Navy. More

Donald has gone above and beyond in helping me in finalizing my car purchase. He helped me with the transportation to get to the dealership without hesitation. He is very knowledgeable and courteous finalizing my car purchase. He helped me with the transportation to get to the dealership without hesitation. He is very knowledgeable and courteous and the communication is 100% on point. More

Very friendly and very good service! Come see Jordan Nowels. He will be sure to take care of you and your family/friends. Come see Jordan Nowels. He will be sure to take care of you and your family/friends. More